Summary
Work History
Education
Skills
Languages
Timeline
Generic

Israel Asfaw

Orlando,USA

Summary

Motivated and results-driven professional with 10+ years of experience spanning event coordination, customer service leadership, and luxury client engagement. Proven track record of managing high-impact events, leading teams to exceed performance goals, and maintaining lasting client relationships. Known for executing elegant weddings, managing vendor partnerships, and ensuring operational excellence across fast-paced environments. Adept at logistics, marketing collaboration, and creative problem-solving with a strong attention to detail. Passionate about delivering unforgettable client experiences from planning to execution.

Work History

Wedding Planning Coordinator

Freelance
  • Assist clients in conceptualizing and organizing personalized wedding events, ensuring their vision is brought to life
  • Coordinate logistics, including vendor scheduling, transportation, and event timelines
  • Lead client consultations, offering expert guidance on trends, venues, and design aesthetics to create memorable experiences
  • Maintain positive client relationships and manage communication to ensure smooth planning and execution
  • Handle contract negotiations and oversee budget management for various event components

Traveling Regional Artist

Trish McEvoy
  • Represented the brand at various events and workshops, organizing and executing successful beauty-focused gatherings
  • Worked with clients to design customized looks, showcasing attention to detail and enhancing event ambiance
  • Managed regional sales strategies, increasing customer engagement and satisfaction through personalized service

Manager

NARS Cosmetics Nordstrom
  • Cultivated lasting customer relationships, providing personalized service that contributed to long-term client loyalty
  • Coordinated and executed promotional events, ensuring high engagement and seamless guest experiences
  • Collaborated with teams to maintain optimal store presentation, ensuring a visually appealing and organized environment
  • Managed scheduling, customer service training, and team development to meet performance goals

Manager

Laura Mercier Nordstrom
  • Managed vendor events and promotions, ensuring smooth execution and high customer engagement
  • Utilized fashion and product knowledge to build expertise and exceed sales targets
  • Coordinated team efforts and maintained an exceptional customer service environment

Manager, Beauty Lead Advisor

Sephora
  • Directed the design and setup of visually appealing displays and promotions for special events
  • Provided expert product recommendations tailored to individual client needs, ensuring a personalized and memorable shopping experience
  • Led a team in meeting sales and service goals while promoting collaboration and maintaining high standards of client care

Manager, Beauty Concierge

Nordstrom
  • Delivered exceptional customer service through one-on-one consultations, recommending treatments and products to meet specific client needs
  • Designed and implemented visual merchandising for special events, creating a refined and inviting atmosphere for guests
  • Coordinated seamless event setups and ensured smooth client interactions throughout the planning process

Manager

Estée Lauder - Nordstrom
  • Led operational activities to ensure the production floor met operational and service goals
  • Provided coaching and mentorship to team members, ensuring they met performance standards
  • Delivered personalized customer service, building strong client relationships and driving repeat business

Manager

MAC Cosmetics at International Shoppes, LLC
  • Led, coached, and developed a team of sales associates to achieve sales, customer service, and operational targets
  • Provided inspirational, authentic, and personalized customer service
  • Managed store operations, ensuring seamless day-to-day functions and a positive customer experience

Operations Manager

Sephora
  • Supervised exempt and non-exempt staff, overseeing safety, sanitation, and operational activities
  • Fostered strong relationships with cross-functional teams to ensure smooth operational performance
  • Coordinated daily operations and contributed to the achievement of sales goals and customer satisfaction

Education

Associate of Arts - A Focus On Event Design Visual Planning

The Community College of Baltimore County
Catonsville, MD
05.2021

High School Diploma -

Catonsville High School
Baltimore, MD

Skills

  • Team Leadership & Development
  • Customer Experience & Satisfaction
  • Attention to Detail & Creativity
  • Strong Communication & Organizational Skills
  • Marketing

Languages

English
Native or Bilingual
Amharic
Native or Bilingual

Timeline

Wedding Planning Coordinator

Freelance

Traveling Regional Artist

Trish McEvoy

Manager

NARS Cosmetics Nordstrom

Manager

Laura Mercier Nordstrom

Manager, Beauty Lead Advisor

Sephora

Manager, Beauty Concierge

Nordstrom

Manager

Estée Lauder - Nordstrom

Manager

MAC Cosmetics at International Shoppes, LLC

Operations Manager

Sephora

Associate of Arts - A Focus On Event Design Visual Planning

The Community College of Baltimore County

High School Diploma -

Catonsville High School

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Israel Asfaw