Israel Canales

• 3 years of experience of inside sales and office work.
• 5 years of experience driving a tractor trailer.
• 3 years of experience operating a knuckle boom.
• CCO certified. Certification designation: ABC (Articulated Boom Crane)
• DSM certified. (Delivery Service Manager)
• Support primary dispatcher by receiving and prioritizing calls, dispatching resources, and maintaining accurate records, all while ensuring smooth operations and providing timely assistance, especially during peak times or when primary dispatcher was unavailable.
• X & P endorsements.
• HazMat endorsement since 2020.
• 4 years in a row awarded with the RODE program (Recognition of Driver Excellence)
• TWIC card since 2023 (Transportation Worker Identification Credential)
• Ability to drive 10 speed transmission.
• Operated Class A commercial vehicles to transport materials in a safe and efficient manner.
• Delivered products to customers on time, ensuring accuracy and completeness of orders.
• Maintained accurate records of daily activities, including driving hours, mileage and fuel consumption and delivery details.
• Performed pre-trip inspections of the truck and trailer to ensure roadworthiness and compliance with safety regulations.
• Adhered to all traffic laws, regulations and company policies while operating the vehicle.
• Communicated effectively with dispatchers, customers and team members to coordinate deliveries and resolve any issues or concerns.
• Ensured proper loading/unloading procedures were followed for different types of cargo.
• Utilized GPS systems or maps to plan routes that optimize fuel efficiency while meeting delivery deadlines.
• Maintained cleanliness of the truck cab interior by regularly cleaning surfaces and removing trash.
• Performed routine maintenance tasks such as checking oil levels, tire pressure, brakes, lights etc.
• Demonstrated strong customer service skills when interacting with clients during pickups/deliveries at various location.
• Maintained a clean driving record without any violations throughout entire tenure as a truck driver class A.
• Received commendation from supervisor for exceptional attention to detail in completing paperwork accurately.
• Coordinated with maintenance department for regular servicing of the vehicle to prevent breakdowns or delays.
• Maintained a professional appearance and demeanor while representing the company during interactions with customers.

• Experience driving by delivering ice in a 26ft truck in a timely and safe manner.
• Ability to complete required reports and other documentation fully and accurately.
• Solid familiarity with all DOT rules and regulations.
• Good ability to consistently lift objects weighing up to 50 pounds.
• Good written and oral communication skills.
• Maintained exterior and interior cleanliness of the company vehicle.
• Performed minor vehicle repairs as needed.
• Adhered to all appropriate local and state safety regulations.
• Good driving skills, no accidents.

Help each department, cover everyone’s shift when needed, and gain knowledge from each department, obtaining a certificate of bartender which led to the opportunity of working behind the bar, good customer feedback.

• Banquet Server
• Busser
• Housekeeping
• Bartender
• A la Carte Server
• Dishwasher

• Special services in fine dining events.
• Banquet server
• A la carte server

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
• Earned management trust by serving as key holder.
• Special event service on and off premise, catering and fine dining parties.
• collaborated with kitchen staff through POS and verbally to maximize guests' satisfaction.
• Busser, Barback, Food Runner, Server and Pizza Man.