Israel Castillo
Home Depot
Waco,TX
2
Languages
1
Certification
2
years of professional experience
Detail-oriented professional with experience in customer-focused roles. Proven ability to enhance customer experiences through teamwork and efficient time management. Committed to applying skills in technology and relationship-building to drive sales and improve customer satisfaction.
Work History
Sales Associate
8 Months- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Maintained organized merchandise displays to enhance customer experience and drive sales.
- Built relationships with customers to encourage repeat business.
- Drove heavy machinery to help enhance customer experience
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Tunnel Operator
7 Months- Operated tunnel wash equipment to ensure efficient vehicle cleaning processes.
- Monitored and adjusted chemical concentrations for optimal wash performance.
- Conducted routine maintenance checks on machinery to minimize downtime.
- Collaborated with team members to enhance workflow efficiency during peak hours.
Cook Operator
4 Months- Operated cooking equipment to prepare food items according to established recipes and standards.
- Ensured compliance with health and safety regulations in food preparation and handling processes.
- Maintained cleanliness of kitchen areas and equipment, adhering to sanitation protocols.
- Assisted in inventory management by monitoring stock levels and reporting shortages promptly.
- Adapted quickly to changing demands during peak hours, maintaining high-quality service delivery.
Education
High School Diploma
Associate of Applied Business - Business Administration and Management
BBA - Business Administration And Management
Skills
Proficient in technology
Customer service
Problem-solving skills
Point-of-sale systems
Technical proficiency
Teamwork and collaboration
Excellent people skills
Accomplishments
- Awarded “Employee of the Month” in 2026.
Certification
- Licensed forklift driver - 2026
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Home Depot
12.2025 - CurrentRead More
Tunnel Operator
Mighty Wash Car Wash
05.2025 - 12.2025Read More
Cook Operator
Raising Cane's
01.2025 - 05.2025Read More
Robinson High School
High School Diploma
Read More
McLennan Community College
Associate of Applied Business from Business Administration and Management
Read More
Texas State University
BBA from Business Administration And Management
Read More