Summary
Overview
Work History
Education
Skills
Timeline
Generic

Israel Cazares

Crystal Lake,IL

Summary

Seeking to develop more knowledge in the industry while achieving higher education to be a greater asset to my company and peers.

Overview

10
10
years of professional experience

Work History

Property Manager

PMR Companies/Randall Village
11.2022 - Current
  • Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.


  • Conduct regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Overwatch lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhance tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinate with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Follow up on delinquent tenants and coordinated collection procedures.
  • Maintain original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduce prospective tenants to types of units available and performed tours of premises.
  • Verify income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitor progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinate with legal counsel to resolve tenant disputes.
  • Manage budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Foster a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Negotiate favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Implement and enforced policies and procedures to maintain properties to highest standards.

Leasing Agent/Assistant Manager

PMR Companies/Skyridge Club
09.2018 - 11.2022
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Kept accurate records of all resident and tenant correspondence.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Processed security deposit refunds.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Property Manager

PMR Companies/Brittany Square
04.2019 - 01.2020
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Leasing Agent/Assistant Property Manager

Ludwig And Company/Prairie View Apartments
10.2014 - 08.2018
  • Managed rental payments, ensuring accurate records for financial reporting purposes.
  • Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
  • Developed strong relationships with tenants through proactive communication and excellent customer service skills.
  • Provided exceptional support during annual rent increases by addressing tenant concerns professionally.
  • Conducted property tours for prospective tenants, showcasing features and benefits of each unit.
  • Prepared lease agreements and ensured accuracy of all documentation prior to tenant signing.
  • Ensured compliance with Fair Housing laws while screening applicants, minimizing legal risks.
  • Enhanced tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
  • Facilitated smooth move-ins and move-outs by coordinating schedules and communicating expectations clearly with tenants.
  • Regularly updated vacancy listings across multiple advertising channels for optimal visibility among potential renters.
  • Tracked leads from various sources using CRM software, allowing for better analysis of marketing effectiveness.
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to requests and scheduled appointments for property showings.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Distributed and followed up on tenant renewal notices.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.

Education

GED -

McHenry County College
Crystal Lake, IL

Leasing License

Real Estate Institute
Niles, IL

Skills

  • Office Administration
  • Customer Relations
  • Account/Budget Management
  • Contracts/Agreements
  • Proficient in Onesite, Yardi, and Compete Software
  • Legal Procedures
  • Bilingual (Spanish/English)
  • MS Office
  • Sales/Leasing
  • Marketing (Web,Weekly,Monthly)
  • Reporting (Daily,Weekly,Monthly)
  • Cash Management
  • Employee Scheduling
  • Account Reconciliation
  • Effective Communication

Timeline

Property Manager

PMR Companies/Randall Village
11.2022 - Current

Property Manager

PMR Companies/Brittany Square
04.2019 - 01.2020

Leasing Agent/Assistant Manager

PMR Companies/Skyridge Club
09.2018 - 11.2022

Leasing Agent/Assistant Property Manager

Ludwig And Company/Prairie View Apartments
10.2014 - 08.2018

GED -

McHenry County College

Leasing License

Real Estate Institute

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Israel Cazares