Israel Cerda Mendoza
Inglewood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Achieved significant reductions in wait times through innovative process improvements, exceeding productivity targets by consistently meeting high safety and quality standards. Fluent in Spanish, excels in disability awareness and professional courtesy, embodying a results-driven approach.
Overview
2
2
years of professional experience
Work History
Wheelchair Agent
Airport Terminal Management
02.2024 - 07.2024
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.
Cabin Cleaner
G2 Secured Staff
01.2023 - 02.2024
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
Warehouse Associate
Amazon
10.2022 - 12.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
High School Diploma -
Lloyde High School
Lawndale, CA06.2021
Skills
- Wheelchair Navigation
- Disability Awareness
- Safety awareness
- Professionalism and Courtesy
- Decision-Making
- Native Spanish fluency
- Teamwork and Collaboration
- Time Management
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Wheelchair Agent
Airport Terminal Management
02.2024 - 07.2024
Cabin Cleaner
G2 Secured Staff
01.2023 - 02.2024
Warehouse Associate
Amazon
10.2022 - 12.2022
High School Diploma -
Lloyde High School
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