Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Israel Chairez

Denton,TX

Summary

Proven Porter and Make Ready Manager with a track record of enhancing operational efficiency and tenant satisfaction at Aequitas Residential. Skilled in preventive maintenance and customer service, I significantly reduced repair costs and boosted occupancy rates. Expert in OSHA compliance and team collaboration, I drive continuous improvement and maintain high safety standards. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Overview

Work History

Porter

Wingate Management Company LLC
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Stored supplies safely and securely to prevent theft and damage.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
  • Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Reduced lost property reports by maintaining meticulous records of items stored and retrieved.
  • Enabled safer environment by promptly reporting maintenance issues encountered during rounds.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Supervised supplies in inventory and submitted reorder requests.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Make Ready Manager

Aequitas Residential
2024.02 - Current
  • Optimized resource allocation by effectively scheduling staff assignments according to property needs.
  • Evaluated team performance regularly, providing constructive feedback and training resources as needed.
  • Established a strong safety culture by enforcing compliance with OSHA regulations and company policies.
  • Streamlined inventory management systems for better tracking of supplies usage, reducing waste and saving costs on purchases.
  • Developed detailed checklists to ensure thorough inspections and adherence to established standards.
  • Implemented preventative maintenance programs, increasing the lifespan of property assets and reducing repair costs.
  • Managed vendor relationships for quality control, resulting in consistent service delivery and cost savings.
  • Fostered a positive working environment that encouraged teamwork and open communication among all departments.
  • Collaborated with maintenance staff to identify areas for improvement and develop effective solutions.
  • Maintained clear communication channels between management, maintenance teams, and tenants to ensure smooth operations.
  • Coordinated with leasing agents to prioritize urgent tasks and maintain high occupancy rates.
  • Contributed to overall property performance, achieving high occupancy rates and resident satisfaction through effective make-ready management strategies.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Conducted regular property assessments, identifying potential issues proactively before they escalated into costly repairs or tenant dissatisfaction.
  • Upheld company reputation by quickly addressing tenant concerns related to unit conditions during move-in/move-out transitions.
  • Improved overall operational efficiency through continuous process reviews and implementation of best practices in make-ready management procedures.
  • Boosted tenant satisfaction by ensuring timely completion of maintenance requests and unit preparations.
  • Enhanced property appearance by overseeing and managing make-ready processes for apartment turnovers.
  • Established team priorities, maintained schedules and monitored performance.

Education

High School Diploma -

Sam Houston High School
Arlington, TX
05.2015

Skills

  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Clean Driving Record
  • General Labor
  • Valid Driver's License
  • Safety awareness
  • Worksite safety
  • Heavy Lifting
  • Cleanliness and hygiene
  • Inventory Maintenance
  • Supply Stocking and Organization
  • Critical Thinking
  • General Maintenance
  • Building Maintenance
  • Power tool knowledge
  • Hand tool knowledge
  • Hand and Power Tool Operation
  • Materials Transport
  • Initiative and Self-Motivation
  • Trash pickup
  • Work Orders
  • Grounds Maintenance
  • Groundskeeping
  • Gardening and Landscaping
  • Basic electrical knowledge
  • Supply Management
  • Materials Organization
  • Performance Improvement
  • OSHA Regulations
  • Regulatory Compliance
  • Electrical Maintenance
  • Building repairs
  • OSHA Requirements
  • Preventive Maintenance
  • Equipment Repairs
  • Plumbing knowledge
  • Decision-Making
  • Adaptable and Flexible
  • Team Collaboration
  • Communication and Interpersonal Skills
  • Productivity and Time Management
  • Trash Collection and Removal
  • Trash Collection
  • Quality Control
  • Conscientious and Detail-Oriented
  • Safety Standards and Protocols
  • Physical Stamina
  • Painting and Plastering
  • Sealant Application
  • Furniture Moving
  • OSHA Compliance
  • Supply Inventory Management
  • Minor Repairs
  • Painting
  • Minor Mechanical Repair
  • Plumbing Repairs
  • Mechanical Aptitude
  • Insecticide Spraying
  • Checklists and Recordkeeping
  • Facility Maintenance
  • New Employee Training
  • Vehicle Maintenance
  • Reliability and punctuality
  • Punctual and Dependable
  • Deadline-oriented
  • Maintenance Coordination
  • Technical knowledge
  • Property Inspections
  • Positive Attitude
  • Teamwork and Collaboration
  • Property Inspection
  • Task Delegation
  • Work Order Management
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Team Leadership
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Problem Resolution
  • Relationship Building
  • Team building
  • Professional and Courteous
  • Task Prioritization
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Self Motivation
  • Analytical Thinking
  • Goal Setting
  • Professionalism
  • Good Judgment
  • Continuous Improvement
  • Professional Demeanor
  • Problem-solving aptitude
  • Time management abilities
  • Interpersonal Communication

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Make Ready Manager

Aequitas Residential
2024.02 - Current

Porter

Wingate Management Company LLC

High School Diploma -

Sam Houston High School
Israel Chairez