Israel Echi
Middletown,NY
Summary
To obtain a position where my abilities and expertise will be challenged; allowing me to contribute to the growth of the organization. Visionary Client Service Manager known for having great project oversight skills. Great at working with clients and peers.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Medline Industries
06.2022 - Current
- Team of 31
- Performance improving goals for the team
- Training
- Upholding SOP
- Strategize process improvements
- Maintaining constant communication with staff and vendors
- Managing data collection for the updating of metrics to achieve productivity targets
- Eliminate errors
- Deliver excellent customer service
- Improve proprietary tools and systems
- Oversee materials and inventory
- Conduct budget reviews and report cost plans to upper management
Operations Manager
Beach Camera
08.2021 - 05.2022
- Team of 67 employees
- Provided statistical reporting for leadership team
- Cross-training of team members
- Tracking of product movement within the company
- Long-term planning to create initiatives that further the company’s overall goals
- Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
- Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
- Goal meetings with staff
- Scheduling
- Coordinate setup and moving of product with Inventory manager
- Oversee the performance, efficiencies and satisfaction of employees.
Client Services Manager
WME
02.2018 - 08.2021
- Team of 26 employees
- Incoming and outgoing mail services
- Liaison for vendors and building management (Security, Maintenance & Engineers)
- Coordinate with security to escort celebrities to events within the company
- Event management
- Cross-training employees
- Payroll
- Invoices
- Managed company inventory and supplies
- Ordering supplies
- Created ID cards for all WME employees for access into the company
- In charge of office moves
Client Services Manager
Christian Dior
06.2015 - 02.2018
- Team of 15
- Incoming and outgoing mail
- Incoming and outgoing product (Clothes, Accessories & Marketing Material)
- Cross-training employees
- Payroll
- Scheduling
- Group and 1 on 1 meetings
- Statistical reporting to leadership team
- Managed supply closet and inventory storage
- Ordering supplies
- Event management
- Maintained general office needs (Facilities)
- Assisted with office moves
- Setup messenger service
- Escort clients to events or meetings
Client Services Manager
Louis Vuitton
03.2009 - 06.2015
- Team of 19
- Managed coverage and cross-training of employees
- Managed supply and inventory closet
- Ordering supplies
- Setup messenger service
- Provided statistical reporting for upper management
- Escorted visitors for the office when needed
- Assisted with office moves
Building Manager
UPS
04.1998 - 01.2009
- Managed a team of 86 employees and oversee daily operations which included:. Reviewing reports from previous day.
- Provided employees with daily information to insure proper deliveries.
- Checked for unexpected changes and deliveries.
- Observed trucks and made sure they were loaded correctly.
- Building walk to make sure all packages were on the truck and off to their destination.
- Payroll
- Succession plan
- Damage control
- Customer service
- Building signage
- Safety protocol
- Scheduling
- Invoices
Education
Bachelor's degree - Computer Science
College of Westchester
Valhalla, NY06.1997
Associate's degree - undefined
Skills
- Logistics coordination
- Proficient in Microsoft Office
- Proficient in Microsoft Word
- Retail merchandising
- Fast and accurate typing
- Accurate data entry
- Digital marketing expertise
Certification
- CPR Certification
- Reach Truck Certification
- Forklift Certification
Timeline
Warehouse Manager
Medline Industries
06.2022 - Current
Operations Manager
Beach Camera
08.2021 - 05.2022
Client Services Manager
WME
02.2018 - 08.2021
Client Services Manager
Christian Dior
06.2015 - 02.2018
Client Services Manager
Louis Vuitton
03.2009 - 06.2015
Building Manager
UPS
04.1998 - 01.2009
Associate's degree - undefined
Bachelor's degree - Computer Science
College of Westchester
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