Seeking a challenging IT Specialist position where I can leverage my technical expertise in
troubleshooting, network administration, and system maintenance to contribute to the efficiency and success of the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DELICATESSEN CLERK
JOHNSON'S GIANT FOODS STORE #4
GADSDEN, AL
09.2019 - 05.2022
Providing responsive service to deli counter customers by answering questions, making recommendations, responding to requests, etc
Cooperating with others to ensure customer satisfaction
Preparing special orders and party trays
Cleaning work areas, maintaining tools and equipment.
PRESSURE WASHER OPERATOR
CROZIER PRESSURE WASHING CO.
GADSDEN, AL
06.2018 - 07.2019
Using a variety of tools or equipment, such as power construction equipment
Providing responsive customer service to various customers throughout Alabama.
Education
INDUSTRY CERTIFICATION - CompTIA A -
SNEAD STATE COMMUNITY COLLEGE
11.2023
ADVANCED DIPLOMA -
GADSDEN CITY HIGH SCHOOL
05.2021
ASSOCIATES DEGREE of Science in General Studies Computer Science -
GADSDEN STATE COMMUNITY COLLEGE
Skills
Software troubleshooting
Networking and connections
Device and network troubleshooting
Basic security concepts
Mobile device administration
Virtualization & cloud computing
Operational procedures around communication and professionalism
Proficient in hardware and software troubleshooting
Skilled in network administration and maintenance
Strong understanding of cybersecurity principles
Excellent problem-solving and analytical skills
Effective communication and collaboration abilities
Certification
CompTIA A+
Penn Foster National Retail Customer Service and Sales Certification
MBA Research and Curriculum Center Business Ethics Coursework
Organizations
National Honor Society
National Mathematics Honors Society/Mu Alpha Theta
National Spanish Honors Society
National Beta Club
Future Business Leaders of America (FBLA)
DECA Club (Distributive Education Clubs of America)
Timeline
DELICATESSEN CLERK
JOHNSON'S GIANT FOODS STORE #4
09.2019 - 05.2022
PRESSURE WASHER OPERATOR
CROZIER PRESSURE WASHING CO.
06.2018 - 07.2019
INDUSTRY CERTIFICATION - CompTIA A -
SNEAD STATE COMMUNITY COLLEGE
ADVANCED DIPLOMA -
GADSDEN CITY HIGH SCHOOL
ASSOCIATES DEGREE of Science in General Studies Computer Science -
Deli Associate, Cheese Shop Associate, kitchen associate, Grab n go at Giant Foods StoreDeli Associate, Cheese Shop Associate, kitchen associate, Grab n go at Giant Foods Store