Israel Montes De Oca

I have been in the server industry since 2020.

From breakfast, to lunch, dinner bar and cantina I’m familiar with a variety of different plates and drinks.

• Greeted guests promptly and presented menus with attentive, friendly service
• Took accurate food and beverage orders and communicated requests to kitchen staff
• Delivered meals and beverages efficiently while verifying order accuracy before service
• Answered menu questions and recommended items based on guest preferences

• Processed payments, balanced cash, and issued receipts using point-of-sale system
• Coordinated with team members to maintain smooth table turnover and dining flow
• Monitored table conditions, refilled drinks, and addressed guest needs promptly
• Maintained clean, organized service areas while following sanitation and safety standards
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Used slow periods to restock supplies, ice, trays, and delivery bags.

• Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
• Presented menu recommendations and answered questions to support accurate guest ordering.
• Entered orders accurately and communicated modifications to kitchen staff.
• Delivered food and beverages efficiently while monitoring table needs throughout service.
• Processed payments and balanced checks with attention to accuracy.
• Maintained clean, organized sections by resetting tables and restocking service areas.
• Coordinated with hosts, bussers, and kitchen team to support smooth guest flow.