Israel Olivares
Santa Ana,CA
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Demonstrates in-depth knowledge of cleaning equipment operations. Hardworking employee with over 2 years of professional driving experience. Identifies and resolves problems without delay to maintain order.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Route64
10.2022 - Current
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Worked with road knowledge and GPS systems to navigate planned route and make adjustments.
Residential House Cleaner
David House Cleaning Service
01.2022 - 09.2022
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Streamlined cleaning processes for quicker completion without compromising quality.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Collected payment for services rendered and provided client with billing receipts.
- Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
- Operated high-pressure water cleaning equipment.
Repair Service Clerk
Alan's Lawnmower & Garden
06.2020 - 12.2021
- Enhanced customer satisfaction by efficiently processing repair requests and scheduling timely service appointments.
- Streamlined repair order management for increased productivity by maintaining accurate records and tracking the progress of each job.
- Reduced turnaround time for repairs with effective communication between clients, technicians, and vendors.
- Improved inventory control, ordering necessary parts and supplies to ensure timely completion of repair jobs.
- Maintained a clean, organized workspace to promote efficiency in completing repair tasks and minimizing delays.
- Consistently met deadlines for repairs by coordinating with technicians and prioritizing workload effectively.
- Assisted customers with warranty claims, ensuring proper documentation was submitted for processing.
- Conducted regular follow-up calls to clients after service completion, ensuring satisfaction with repairs and addressing any lingering concerns.
- Managed invoicing accurately for completed repairs, ensuring prompt payment from clients and reducing outstanding receivables.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Inventory Clerk
Alan's Lawnmower & Garden
06.2017 - 08.2017
- Summer Job during High School
- Collaborated with team members to achieve a well-coordinated inventory management system.
- Helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stockroom.
Education
Computer Sciences
Santiago Canyon College
Orange, CAHigh School Diploma -
Villa Park High School
Villa Park, CA06.2019
Skills
- Commercial Driving
- GPS Navigation
- Cargo Handling
- Quality Assurance
- Time Management
- Vehicle Inspections
- Problem-Solving
- Forklift Operation
- Positive Attitude
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Route64
10.2022 - Current
Residential House Cleaner
David House Cleaning Service
01.2022 - 09.2022
Repair Service Clerk
Alan's Lawnmower & Garden
06.2020 - 12.2021
Inventory Clerk
Alan's Lawnmower & Garden
06.2017 - 08.2017
Computer Sciences
Santiago Canyon College
High School Diploma -
Villa Park High School
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