ISRAEL PINA
EL PASO,TX
Summary
Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned transportation professional knowledgeable about railway and yard operations. Background overseeing switching, cargo handling and safety needs. Possessing FRA license and advanced understanding of railroad operations.
Overview
11
11
years of professional experience
Work History
Conductor
Union Pacific
06.2023 - Current
- Communicated with train dispatchers to obtain and adjust directions.
- Performed air brake and electrical connection coupling.
- Prepared forms, required reports, switch lists and train orders daily.
- Negotiated and directed train and rail cars movement.
- Performed daily inspections on switches.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Communicated through various methods to conduct train movement.
- Inspected train in motion and stationary to determine proper functionality.
- Maintained strict schedules for passengers and cargo.
Manager
Spectrum
06.2022 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
Technical Assistant
Verizon
03.2018 - 06.2022
- Gathered, organized and distributed technical documentation.
- Provided technical guidance and support to team members.
- Updated supervisor on status of projects.
- Performed minor maintenance and repair on malfunctioning computer equipment.
- Installed technical hardware and software in deskside support environment.
- Repaired hardware infrastructure using hand tools and components.
- Served as point-person for support requests with clients and vendors.
Manager
Bank Of America
02.2016 - 03.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved safety procedures to create safe working conditions for workers.
Merchandiser
Glazer's Distributors
09.2015 - 01.2016
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
- Conducted regular store audits to verify compliance with company policies.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
- Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
Team Leader
Whatabuger
10.2012 - 10.2014
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Held weekly team meetings to inform team members on company news and updates.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
No Degree - Business Management
Strayer University
Washington, DC01.2020
Skills
- Maintaining Facilities
- Promoting Events
- Directing Performers
- Setting Tempos
- Maintaining Equipment
- Brake Repairs
- Train Assembly
- Emergency Procedures
- Dispatch Communication
- Schedule Management
- Track Switching
- Coupling and Uncoupling
- Flexible and Adaptable
- Data Entry
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Conductor
Union Pacific
06.2023 - Current
Manager
Spectrum
06.2022 - 05.2023
Technical Assistant
Verizon
03.2018 - 06.2022
Manager
Bank Of America
02.2016 - 03.2018
Merchandiser
Glazer's Distributors
09.2015 - 01.2016
Team Leader
Whatabuger
10.2012 - 10.2014
No Degree - Business Management
Strayer University
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