ISRAEL RODRIGUEZ
Inkom,USA
Summary
Experienced Shop Foreman and Service Technician with a solid background in heavy equipment repair and fleet maintenance at TBS Contractors and Chrysler Dodge Jeep Ram dealerships. Expertise in diagnostics and electrical systems, leading to improved efficiency and customer satisfaction. Skilled in CNC machine programming and operation, with a successful transition to machine maintenance technician. Strong problem-solving and training abilities contribute to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Master Technician
Lithia Chrysler Dodge Jeep Ram of Pocatello
Pocatello, ID
07.2024 - Current
- Diagnosed and repaired complex mechanical issues to ensure vehicle performance and safety.
- Conducted routine maintenance inspections, identifying and addressing potential problems proactively.
- Mentored junior technicians on best practices for repairs and customer service techniques.
- Implemented process improvements that reduced turnaround time for service requests.
- Utilized diagnostic tools and software to accurately assess vehicle conditions and recommend solutions.
- Collaborated with service advisors to enhance customer satisfaction through effective communication of repair needs.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
Shop Foreman
TBS Contractors
Merced, CA
11.2021 - 06.2024
- In charge of maintenance of all equipment and fleet vehicles.
- Diagnose and repair any problems on any vehicle and equipment ranging from fleet work trucks to excavators and semi-trucks.
- Organize and document repairs or maintenance done to any vehicle or equipment.
- Operate heavy equipment after repairs to verify concern has been corrected.
- Fabricate and weld when required to do so.
- Perform mobile repairs regardless of what needs to be repaired in order to ensure continued use of equipment at job site.
- Communicate with management on status of repairs.
- Oversee any repairs that are made by others to ensure it gets done properly.
Service Technician
Central Valley Automotive (CDJR)
Modesto, CA
07.2019 - 11.2021
- Clear and constant communication with service advisors in order to ensure customer satisfaction.
- Worked with parts advisors on getting the correct parts needed for repair and getting the parts the soonest possible.
- Assisted in training and offered help to junior technicians to ensure they were led to success in their repairs.
- Diagnosed and repaired electrical problems using wire schematics and specifications given by manufacturer.
- Diagnosed and repaired transmission concerns, specialized in overhauls on Chrysler 62TE and 68RFE transmissions.
- Diagnosed and repaired diesel concerns from after treatment to major engine failures.
- Diagnosed and repaired HVAC concerns and ensured maximum cleanliness when working on any interior components.
- Performed recalls properly to ensure full customer satisfaction.
- Kept a clean and well organized work area to ensure maximum safety.
- Installed accessory components either bought through mopar or aftermarket and offered guidance on how to use their new accessories properly.
- Worked with warranty clerk and had constant communication to ensure work performed is fully covered under manufacturer warranty.
Service Technician
Turlock CDJR
Turlock, CA
11.2018 - 07.2019
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Collaborated with team members to enhance service workflow and improve customer satisfaction.
- Mentored junior technicians in troubleshooting techniques and best practices for repairs.
- Maintained up-to-date knowledge of automotive technology trends and manufacturer specifications.
- Developed comprehensive service reports detailing repair work and recommendations for clients.
- Diagnosed and repaired vehicle malfunctions using advanced diagnostic equipment.
Service Technician
Premier Dodge
Tracy, CA
06.2017 - 11.2018
- Implemented process improvements that increased efficiency in service operations and reduced turnaround time.
- Explained diagnostic findings to customers and outlined repair or service options.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Machine Maintenance Technician
Barbosa Cabinets
Lathrop, CA
02.2017 - 06.2017
- Performed routine maintenance on machinery to ensure optimal performance and reduce downtime.
- Diagnosed equipment malfunctions using diagnostic tools and troubleshooting techniques.
- Assisted in the assembly and disassembly of machinery for repairs and inspections.
- Documented maintenance activities and repairs in compliance with safety standards.
- Conducted preventive maintenance checks to identify potential issues before breakdowns occurred.
- Improved machine uptime by performing routine maintenance and identifying potential issues before they became critical.
Service Technician
Turlock CDJR
Turlock, CA
05.2016 - 02.2017
- Diagnosed automotive issues using advanced diagnostic tools and equipment.
- Assisted in training junior technicians on safety protocols and standard operating procedures.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Service Technician
Central Valley CDJR
Modesto, CA
02.2014 - 05.2016
- Performed routine maintenance including oil changes, tire rotations, and brake inspections.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Used specialized tools to detect leaks in gas and refrigerant systems.
CNC Machine Operator
Barbosa Cabinets
Lathrop, CA
12.2012 - 02.2014
- Program CNC machines to produce precision components based on technical drawings.
- Operate and troubleshoot CNC equipment to maintain production efficiency.
- Conduct quality checks on finished products to ensure compliance with specifications.
- Train new operators on CNC programming techniques and safety protocols.
- Develop and maintain documentation for CNC programming standards and procedures.
- Operated CNC machines to produce precision components for cabinetry projects.
- Conducted routine maintenance on CNC equipment to uphold operational efficiency.
- Implemented safety protocols during machine operation and maintenance tasks.
- Improved workflow processes by suggesting enhancements for machine setup times.
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
Education
High School Diploma - General Education
Orestimba High School
Newman, CA05.2012
Degree In Auto/Diesel Technologies - Auto/Diesel Technology
Universal Technical Institute/Northern California
Sacramento, CA02.2014
Skills
- Task Delegation
- Equipment Operation
- Tool management
- Problem-Solving
- Critical Thinking
- Training and mentoring
- Work Planning and Prioritization
- Documentation And Reporting
- Computer Skills
- Attention to Detail
- Troubleshooting ability
- Professional and Courteous
- Diagnostics expertise
- Electrical Systems
- HVAC Systems
- Welding skills
- Heavy Equipment Repair
- Fleet maintenance
Certification
Master certified under manufacturer (CDJR) specific training. Completed all updated courses and 609 refrigerant recovery and disposal certification. Have previously been forklift certified when working for TBS Contractors.
Languages
English: Native or Bilingual
Spanish: Native or Bilingual
Timeline
Master Technician
Lithia Chrysler Dodge Jeep Ram of Pocatello
07.2024 - Current
Shop Foreman
TBS Contractors
11.2021 - 06.2024
Service Technician
Central Valley Automotive (CDJR)
07.2019 - 11.2021
Service Technician
Turlock CDJR
11.2018 - 07.2019
Service Technician
Premier Dodge
06.2017 - 11.2018
Machine Maintenance Technician
Barbosa Cabinets
02.2017 - 06.2017
Service Technician
Turlock CDJR
05.2016 - 02.2017
Service Technician
Central Valley CDJR
02.2014 - 05.2016
CNC Machine Operator
Barbosa Cabinets
12.2012 - 02.2014
Degree In Auto/Diesel Technologies - Auto/Diesel Technology
Universal Technical Institute/Northern California
High School Diploma - General Education
Orestimba High School