Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Israel Saunders

Sacramento,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience
1
1
Certification

Work History

CSR

ELMCO & ASSOC
02.2014 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.

Delivery Associate

LOWES
11.2006 - 02.2014
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

SERVER

COURTYARD MARRIOTT
07.2003 - 04.2006
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Education

No Degree - Film And Video Production

ART INSTITUTE OF SACRAMENTO
Sacramento, CA

CPT CERTIFICATION -

NASM
Sacramento, CA
07.2023

Skills

  • Report Preparation
  • Senior Leadership Support
  • Account Management
  • Order Fulfillment
  • Data Entry
  • Client Needs Assessment
  • Freight Operations
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Appointment Setting
  • Prospecting Clients
  • Active Listening
  • Customer Billing
  • Customer Relations
  • Credit Card Payment Processing

Certification

NASM-CPT CERTIFICATION

NASM-NUTRITION COACH

NASM-PERFORMANCE ENHANCEMENT

Timeline

CSR

ELMCO & ASSOC
02.2014 - Current

Delivery Associate

LOWES
11.2006 - 02.2014

SERVER

COURTYARD MARRIOTT
07.2003 - 04.2006

No Degree - Film And Video Production

ART INSTITUTE OF SACRAMENTO

CPT CERTIFICATION -

NASM

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Israel Saunders