My background includes professional roles in boutique hotels, bar, lounges, art venues and dining atmospheres. Ten plus years experience working in hospitality. Highly organized and committed professional who aims to provide excellent customer service and works to carry out work initiatives to highest of standards.
Hi, I’m
Israel Toro
San Francisco,CA
Summary
Overview
6
years of professional experience
Work History
South Congress Hotel
Private Event Coordinator
06.2015 - 11.2017
Job overview
- Always being genuine when interacting with guests and attending to their needs
- Providing top-notch service and having thorough knowledge of our food and beverage offerings
- Providing first-rate service and quality in every aspect of the business
- Ensuring that guests leave with their expectations exceeded.
- Enhanced client satisfaction by skillfully managing event logistics and coordinating with vendors.
- Streamlined event planning processes for increased efficiency and reduced costs.
- Coordinated seamless events by overseeing all aspects of setup, execution, and breakdown.
- Increased client referrals through exceptional customer service and attention to detail during the planning process.
- Maximized venue potential by designing tailored floor plans that accommodated guest flow and enhanced the overall atmosphere of events.
Dogpatch, The Dogpatch Cafe
Barista
06.2013 - 04.2016
Job overview
- Formerly The Sunrise Cafe) Operate a full service coffee bar and deli
- While Simultaneously running a nationally renowned art gallery business and sales of art
- Execute curated food and beverage menu efficiently to all cafe patrons
- Provide background and pricing information of current art gallery resident
- Inform guests of any upcoming promotions or events in house.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Used POS system to accurately enter orders and process payments.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
The Brixton
Server/Bartender
10.2011 - 05.2014
Job overview
- Server at high volume American Bistro restaurant with extensive attention to food and cocktail program and guest satisfaction
- Initially began as a barback but moved up in FOH staff leading to server and bartending positions
- Help train new staff for FOH expansion
- Expedite food efficiency throughout daily operations.
Education
City College of San FranciscoSan Francisco, CA
Associate of Arts from Digital Arts
11.2015
University Overview
Skills
- Logistics coordination
- On-site management
- Staff supervision
- Venue selection
- Post-event evaluation
- Creative problem-solving
- Event registration
- Team leadership
- Special Events Planning
- Catering Coordination
Languages
Spanish
Native or Bilingual
Timeline
Private Event Coordinator
South Congress Hotel
06.2015 - 11.2017
Barista
Dogpatch, The Dogpatch Cafe
06.2013 - 04.2016
Server/Bartender
The Brixton
10.2011 - 05.2014
City College of San Francisco
Associate of Arts from Digital Arts
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