Hi, I’m
ISRAEL TORRES
Ramp Agent
Deltona,FL
Summary
Ramp Agent and Costumer Servce with a proven track record at Allegiant Air, I excel in aircraft marshalling and superior communication, ensuring safety and efficiency on the ground. Demonstrating leadership and a customer service orientation, I've significantly contributed to team success and operational excellence, embodying professionalism and attention to detail in every task.
Experienced with aircraft ground handling and support equipment operation. Utilizes effective communication and coordination to ensure timely and safe aircraft turnaround. Knowledge of safety protocols and procedures essential for ramp operations.
Overview
23
years of professional experience
Work History
Allegiant air
Ramp Agent
06.2023 - Current
Job overview
- Provided assistance with de-icing procedures during winter months as required by weather conditions
- Marshalled incoming planes to their designated gates using hand signals and light wands
- Checkedin arriving passengers at gate counters, verifying identification and travel documents
Quantem Aviation Services
Ramp Agent
06.2022 - 06.2023
Job overview
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
- Loaded and unloaded Cargo and freight and assisted crew with bags for over 6 daily flights
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
- Transferred Cargo from aircraft to collection areas safely using tug equipment
AMAZON G3
Delivery Driver
10.2021 - 05.2022
Job overview
- Assist in warehouse as necessary
- Assist warehouse employees in preparing items for delivery, including packing products and sorting delivery items by route
- Deliver product within assigned route schedule and time windows
- Immediately inform management team of any deviations
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed on-time deliveries by choosing best and most efficient routes
- Loaded truck and properly secured items to prevent damage for deliveries
Piedmont
Airport Agent
02.2020 - 08.2020
Job overview
- Utilized computer systems to access passenger records and complete bookings
- Supported marketing efforts by promoting special offers or discounted fares
- Provided information about flight schedules, fares, and available seating
Envoy Airlines
Ramp Agent
07.2002 - 02.2020
Job overview
- Monitor customer safety during boarding and deplaning and assist customers in a friendly manner
- Marshal aircraft on the ramp (e.g
- Directing assisting and parking all arriving departing and towed aircraft)
- Transfer cargo (including luggage) to other gates other airlines and to passengers
- Observe safe ground-handling procedures and maintenance of ground service equipment including the performance of equipment checks
- Service aircraft as needed (e.g
- Aircraft lavatories potable water window wash deicing and commissary items)
- Assist in ramp set up and storage of equipment and baggage
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
- Stocked aircraft cabins with necessary equipment and supplies
- Positioned and towed aircraft from remote locations of airport to designated areas for operation
- Operated equipment while observing standard safety procedures
Education
ESCUELA BILINGUE PADRE RUFOSAN JUAN, PR
High School Diploma
Skills
- Superior communication skills
- Team player
- Able to lift 60 lbs routinely
- Safety and security
- Airplane cleaning / maintenance
- Calm under pressure
- SABRE systems/ Computer Skills
- Energetic and enthusiastic
- Friendly
- Self Motivated
- Public Relations
- Customer Service Oriented
- Attention to detail
- Aircraft greeting
- Safety procedures compliance
- Team leadership
- Time management
- Aircraft marshalling
- Flexible schedule
- Professionalism
- Baggage tag checks
- Hazardous materials
- Customer service
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Ramp Agent
Allegiant air
06.2023 - Current
Ramp Agent
Quantem Aviation Services
06.2022 - 06.2023
Delivery Driver
AMAZON G3
10.2021 - 05.2022
Airport Agent
Piedmont
02.2020 - 08.2020
Ramp Agent
Envoy Airlines
07.2002 - 02.2020
ESCUELA BILINGUE PADRE RUFO
High School Diploma
Similar Profiles
LATRELL CARPENTER JR.LATRELL CARPENTER JR.
Ground Operations Agent at Allegiant AirGround Operations Agent at Allegiant Air
Israel TorresIsrael Torres
Ramp Agent at Allegiant AirRamp Agent at Allegiant Air
Luke ForestLuke Forest
First Officer at Allegiant AirFirst Officer at Allegiant Air
IGNACIO TAPIA VILAIGNACIO TAPIA VILA
B737 Max First Officer at Allegiant AirB737 Max First Officer at Allegiant Air
Brandon FennellBrandon Fennell
Traffic Control Flagger at WRIGHT Traffic Control CompanyTraffic Control Flagger at WRIGHT Traffic Control Company