Israel Torres
Summary
Dedicated Pastor with expertise in spiritual guidance and outreach program development. Led initiatives that strengthened community connections and enhanced engagement. Skilled in communication and strategic planning, with a proven ability to manage church operations and coordinate volunteer efforts.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Pastor
C.A.R.E. Ministry
San Antonio, Texas
04.2025 - Current
- Led church operations, provided spiritual counseling, and promoted compassionate pastoral care for members and community.
- Led weekly worship services and delivered inspirational sermons to congregation members.
- Facilitated small group discussions, encouraging fellowship and deeper understanding of faith.
- Coordinated volunteer efforts for church events, increasing engagement and participation.
- Performed outreach activities in the community by visiting hospitals, prisons, nursing homes.
Insurance Broker
Security Service FCU
San Antonio, Texas
10.2018 - Current
- Interviewed prospective clients to learn about financial needs and discuss existing coverage.
- Developed and maintained strong client relationships through effective communication.
- Managed policy renewals and ensured timely coverage updates for clients.
- Built relationships with external parties, such as carriers, vendors, and regulators.
- Resolved client inquiries and claims efficiently to enhance satisfaction levels.
Pastoral Assistant
Freedom House Apostolic Church
San Antonio, Texas
08.2009 - 11.2024
- Maintained accurate church records to support member engagement and participation.
- Collaborated with pastoral staff on planning services and special events for the congregation.
- Developed communication materials to inform the congregation about upcoming events and initiatives.
- Cultivated relationships with community leaders to enhance church visibility and outreach.
- Created educational materials such as brochures or flyers about church activities.
- Organized and led engaging children's programs and activities to foster community involvement and spiritual development.
- Developed engaging lesson plans that promote spiritual growth and teamwork.
Teller
Frost Bank
San Antonio, Texas
07.2017 - 04.2018
- Processed customer transactions with high accuracy, contributing to customer satisfaction.
- Maintained cash drawer integrity, ensuring accurate balances during all transactions.
Member Service Representative
JP Morgan Chase
San Antonio, Texas
05.2016 - 03.2017
- Answered incoming calls regarding membership benefits and services, assisting members with inquiries to improve their understanding of offerings.
- Resolved customer complaints using effective communication and problem-solving techniques, enhancing customer satisfaction.
- Supported team during peak times to meet customer demands and maintain service levels, ensuring consistent service delivery.
Lead Team Member
Chick-fil-A
San Antonio, Texas
06.2013 - 05.2016
- Supervised team members in daily operations to ensure service excellence.
- Trained new employees on procedures and customer service standards.
- Coordinated shift schedules to optimize staffing and coverage needs.
- Managed inventory levels, ensuring quality and freshness of products.
- Implemented safety protocols to maintain a secure work environment.
- Assisted in resolving customer complaints with effective communication skills.
Education
High School Diploma -
Somerset High School
Somerset, TX06-2012
Skills
- Pastoral care
- Team leadership
- Pastoral counseling
- Church administration
- Strategic planning
- Communication skills
- Volunteer coordination
- Community outreach
- Fundraising expertise
- Preaching / Teaching
- Preparing weekly sermons
- Biblically based / Biblical studies
- Discipleship
- Marriage counseling
- Children's ministry
Certification
- Pastoral License
- General Property & Casualty Lines
Languages
Spanish
Native/ Bilingual
Timeline
Pastor
C.A.R.E. Ministry
04.2025 - Current
Insurance Broker
Security Service FCU
10.2018 - Current
Teller
Frost Bank
07.2017 - 04.2018
Member Service Representative
JP Morgan Chase
05.2016 - 03.2017
Lead Team Member
Chick-fil-A
06.2013 - 05.2016
Pastoral Assistant
Freedom House Apostolic Church
08.2009 - 11.2024
High School Diploma -
Somerset High School