Committed and hardworking with 20 years of experience directing food service. Well-rounded leader with talent. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
24
24
years of professional experience
Work History
General Manager of Food Service
Au Bon Pain
11.2021 - Current
Reduced food waste through better inventory management and portion control, leading to increased profitability.
Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
In charge of picking up the food from the suppliers and bringing it to the restaurant site. Also going out to the major restaurant stores to purchase additional needed supplies. I also prepare orders for costumers as needed when im on site.
Expanded catering services to accommodate various events, increasing overall sales revenue for the business.
Manager
Grand Cafe
01.2010 - 09.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cooker Operator
Crown Dinner
07.2000 - 12.2010
Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
Improved food quality by ensuring proper execution of recipes and monitoring ingredient freshness.
Expedited meal preparation with advanced planning, task delegation, and efficient use of resources.
Boosted customer satisfaction through the consistent delivery of high-quality meals and timely service.
Contributed to a positive work environment through effective communication, teamwork, and problem-solving abilities.