Maria Garcia
Ceres,CA
Summary
Professional service professional with focus on efficiency and reliability. Skilled in customer service, inventory management, and transaction processing. Known for strong team collaboration and flexibility in adapting to changing needs. Dependable in achieving results and ensuring smooth operations.
Professional with experience in appointment scheduling and administrative support. Adept at managing calendars, coordinating meetings, and utilizing scheduling software. Strong focus on team collaboration, adaptable to changing priorities, and consistently achieve results. Reliable, organized, and skilled in communication and customer service.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Service Clerk
Costco
06.2002 - Current
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
- Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
- Collaborated with team members to ensure full coverage and optimal scheduling of appointments across departments.
- Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
- Set up appointments with interested customers according to schedule availability.
- Processed incoming shipments quickly to ensure timely availability of new products on the sales floor.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Education
GED -
Modesto Junior College
Modesto, CA06-2000
Skills
- Cash handling expertise
- Complaint handling
- Product and service sales
- Administrative support
- Scanning and copying
- Verbal and writing communication
- Confidentiality
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Calm and professional under pressure
- Excellent communication
- Team collaboration
- Shipping and receiving
- Problem resolution
- Product knowledge
Certification
- Licensed
Timeline
Service Clerk
Costco
06.2002 - Current
GED -
Modesto Junior College
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