Israel Zuniga
Temple,TX
Summary
Driven professional with a robust background in diverse roles, including a pivotal position at Garcia Roofing Services. Excelled in equipment operation and customer service, enhancing operational efficiency and client satisfaction. Demonstrated exceptional GPS navigation skills and a proactive approach to workplace safety, achieving significant results in high-pressure environments. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Committed machine opoperator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Roofing Laborer
Garcia Roofing Services
05.2016 - 08.2017
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Installed, repaired, and replaced single-ply roofing systems.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Associate
Tuesday Morning
08.2017 - 10.2019
- Greeted customers and offered assistance for increased customer satisfaction.
- Analyzed customer data to identify trends and anticipate customer needs.
- Utilized customer feedback to improve product offerings.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Machine Operator
Datamars
02.2018 - 06.2019
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Compiled reports analyzing performance data and presented findings and results.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
Delivery Driver
Instacart
11.2023 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Successfully avoided time delivery delays by carefully planning best routes.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Delivery Driver
Door Dash
12.2023 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Developed and maintained professional relations between customer, store personnel, and company.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Education
Electrical Engineering
Windham
09.2021
High School Diploma -
Temple High School
Temple, TX06.2018
Skills
- DOT Compliance
- GPS Navigation
- Dispatch Communication
- Vehicle Maintenance
- Program Support
- Workplace Safety
- Preparing reports
- Data Entry
- Equipment Inspection
- Materials Management
- Preventive Maintenance
- Equipment Operation
- New Construction
- Diagram interpretation
- Commercial construction experience
- Quality Assurance
- Customer Assistance
- Customer Service
- Product restocking
- Money Handling
- ID Verification
- Cash Register Operation
- Cash Management
- Daily Reporting
- Order Taking
- Order Verification
- Payment posting
- Order Packaging
- Cash handling and management
- Time management skills
Certification
- Licensed electritian- 2021-current
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Door Dash
12.2023 - Current
Delivery Driver
Instacart
11.2023 - Current
Machine Operator
Datamars
02.2018 - 06.2019
Associate
Tuesday Morning
08.2017 - 10.2019
Roofing Laborer
Garcia Roofing Services
05.2016 - 08.2017
Electrical Engineering
Windham
High School Diploma -
Temple High School
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