Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AssistantManager

Israel K Mpani

Draper,UT

Summary

Dedicated and compassionate Caregiver with 3 years of experience providing hands-on support to clients with personal care, daily living activities, and emotional well-being. Skilled in bathing, grooming, dressing, meal preparation, medication reminders, mobility support, and maintaining a clean and safe environment, and performing CPR, Reliable and attentive, with a strong ability to observe changes in client condition and respond appropriately while preserving dignity, comfort, privacy and respect.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

CTA Community Supports
West Jordan, UT
10.2025 - Current
  • Led team in delivering comprehensive household support services to clients, ensuring high-quality care and satisfaction.
  • Developed training programs for new staff, enhancing onboarding process and improving service delivery standards.
  • Streamlined communication processes between departments, fostering collaboration and efficiency in service execution.
  • Implemented client feedback mechanisms to assess service quality, driving continuous improvement initiatives within the team.

Assistant Manager

Community & Household Support
Kinshasa, DR Congo
02.2023 - 07.2024
  • Supported daily operations of community and household care services, ensuring consistent and high-quality support to clients.
  • Coordinated schedules and assisted with planning daily routines and appointments for elderly individuals and adults requiring assistance.
  • Acted as a liaison between clients, families, and service providers to maintain trust, clear communication, and confidentiality.
  • Assisted with resource organization, including shopping, errands, and household supplies, to ensure smooth service delivery.

Direct support professional

GrettyService
Kinshasa, DR Congo
03.2019 - 12.2022
  • Worked as a direct support professional, assisted with daily tasks
  • Worked as a designated professional driver

Education

High School Diploma -

College Boboto
Kinshasa, DRC
08-2018

CNA - Certified Nursing Assistant

Salt Lake Community College
Salt Lake City, UT
05-2026

Skills

  • Personal care (bathing, grooming, dressing)
  • Meal preparation & feeding assistance
  • Mobility support & Transportation
  • Medical reminders
  • Companionship & Emotional support
  • Light housekeeping & sanitation
  • Vital sign monitoring
  • Dementia & Alzheimer’s care

Accomplishments

    Helped build a strong team and later became one of the best and made the company among the top 5 in central africa.

    Mentored new employees.

    Train new employees.

Certification

CNA - Certified Nursing Assistant

Languages

French
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager

CTA Community Supports
10.2025 - Current

Assistant Manager

Community & Household Support
02.2023 - 07.2024

Direct support professional

GrettyService
03.2019 - 12.2022

High School Diploma -

College Boboto

CNA - Certified Nursing Assistant

Salt Lake Community College
Israel K Mpani