Israidaily Santiago

• Monitor CCTV cameras and equipment to detect suspicious activities.
• Maintain and operate surveillance equipment.
• Analyze complex data sets collected from various sources, such as CCTV footage and incident reports.
• Generate detailed reports on any irregularities or violations observed while monitoring security cameras.
• Train new employees on the use of CCTV equipment, as well as basic operational procedures.
• Provide recorded media to authorized personnel by saving it in a main file accessed by upper management.
• Provide case notes throughout the investigation to give accurate feedback on the case.
• Provide an email for upper management with the case information, time-stamped photos, and a narrative for every case, every day.
• Provide an organized bulletin narrative in case notes, with time stamps, to ensure the investigation is properly monitored.
• Recognized by management for providing exceptional customer service.
• Provide screenshots of the investigation in the case file, with time stamps.
• Investigated potential criminal activity by reviewing video recordings from multiple camera angles and creating layouts throughout the investigation to ensure footage is saved and organized.
• Watched live footage of cameras showing gates around facility perimeter to identify vehicles or individuals attempting to gain access at improper points of entry, reporting to guards outside.
• Responded promptly to alarms, emergency calls, and other incidents.
• Logged daily activities in detail
• Ensure that you fill out a Daily Video Review Tracker with all cases ever worked on. The tracker involves case numbers, reported dates, dates we start cases and end them, inventory loss numbers, kind of case, building incident cases that happened, what kind of inventory item was lost, prices, models, and more.
• Reviewed incident reports submitted by other team members for accuracy and completeness before investigating and monitoring.
• Contribute innovative ideas and solutions to enhance team performance and outcomes.
• Reviewed CCTV footage to obtain evidence of theft.
• Get in touch with law enforcement if needed for translation for Spanish-speaking staff.
• Prioritize and organize tasks to efficiently accomplish service goals.
• Watch live footage when no cases are in the Tracker to ensure safety measures are being enforced, and staff are doing their job.
• Ensure all files are organized with all the investigation notes, timestamp photos, and camera footage needed for the case.
• Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

• Maintained a secure and welcoming environment by monitoring access points, screening visitors, and enforcing security protocols.

• Responded promptly to emergency situations, including medical emergencies, fire alarms, and security breaches.

• Collaborated with law enforcement agencies during investigations or incidents requiring their assistance.

• Implemented access control measures such as ID verification and visitor registration processes to enhance overall security levels.

Provided excellent customer service by assisting guests with directions, inquiries, and other requests in a professional manner.

• Trained new security personnel on standard operating procedures (SOPs) and best practices for maintaining a safe environment.

Ensured compliance with company policies regarding safety regulations and procedures at all times.

• Developed strong relationships with employees and visitors, fostering a sense of trust and security within the facility.

• Implemented proactive measures to prevent theft, vandalism, or other criminal activities on the premises.

• Maintained accurate records of all incidents, including date, time, location, individuals involved, and actions taken.

• Responded quickly to alarms or distress calls from employees or guests in need of assistance.

• Ensured compliance with privacy regulations when handling sensitive information or dealing with confidential matters.

• Maintained an organized front desk area, including managing the visitor sign-in process and distributing badges.

• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources.

Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies.

• Managed office supplies inventory by monitoring stock levels, and placing orders when necessary.

• Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence.

• Created detailed reports on daily activities, such as visitor traffic, phone call volume, and appointment scheduling metrics.

• Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts.

• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors.

• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary.

• Implemented access control measures by verifying identification credentials for individuals entering restricted areas.

• Collaborated with law enforcement agencies during investigations or incidents requiring their assistance.

• Maintained accurate records of daily activities, including incident reports, shift logs, and visitor logs.

• Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition.

• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures.

• Identified potential security vulnerabilities or risks within the premises, and recommended appropriate preventive measures.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees.

• Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat

• Enforced company policies regarding trespassing, loitering, theft prevention, etc.

• Conducted routine patrols, both indoors and outdoors, at scheduled intervals throughout shifts.

• Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors.
• Provided escorts for visitors as needed throughout the facility.

• Documented accurate patient information, including vital signs, treatments provided, and response to interventions for proper record-keeping purposes.

• Communicated effectively with patients, their families, and bystanders to provide reassurance and gather relevant medical history information.

• Responded promptly to emergency calls in a calm and efficient manner while adhering to safety guidelines at all times.

• Participated in ongoing training programs to stay updated on the latest advancements in emergency medicine techniques and protocols.

• Implemented and managed comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property.

• Conducted regular risk assessments to identify vulnerabilities and implemented appropriate countermeasures to mitigate potential threats.

• Developed emergency response plans and conducted drills to ensure preparedness for various scenarios.

• Performed investigations into security incidents or breaches, gathering evidence, and providing recommendations for corrective actions.
• Administered basic life support and first aid in high-pressure situations.
• Operated emergency vehicles safely during transport to medical facilities.
• Collaborated with healthcare professionals to provide effective patient care.

• Monitored surveillance systems to detect any suspicious activities, or unauthorized access attempts.

• Dispatched emergency medical services to various locations in a timely and efficient manner.
• Effectively communicated with EMS personnel, providing accurate information and instructions.

• Managed multiple incoming calls and prioritized emergencies based on severity.

• Maintained detailed records of all dispatched calls, ensuring accuracy and completeness.

• Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
• Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
• Remained level-headed and proactive during emergency situations.
• Documented patient assessment findings in accordance with established protocols.
• Maintained accurate documentation of patient assessments and treatments.

• Assisted physicians and nurses in patient examinations, procedures, and treatments.

Prepared examination rooms by ensuring cleanliness and stocking necessary supplies.

• Took vital signs, such as blood pressure, temperature, pulse rate, and respiratory rate, accurately.

Administered medications under the direction of healthcare professionals.

• Performed basic laboratory tests, including collecting specimens and conducting routine tests.

• Managed patient medical records by accurately documenting information in electronic health record systems.

• Scheduled appointments for patients, coordinating with other departments as needed.
• Check with the insurance for the patience to know what co-pay they will pay.
• Provided emergency medical care to patients in accordance with established protocols and procedures.

• Assessed patient conditions, identified injuries or illnesses, and administered appropriate treatment.

Administered medications, performed CPR, and utilized advanced life support techniques as necessary.

• Operated and maintained emergency medical equipment, including defibrillators, oxygen tanks, and stretchers.

• Administered vaccinations and assisted with immunization programs diligently.
• Coordinated communication between patients and medical staff seamlessly.