Israrul Amir
Blaine,MN
Summary
Knowledgeable Premier Banker with strong background in banking, delivering tailored financial solutions to clients. Known for building lasting client relationships and providing strategic banking advice. Demonstrated expertise in managing complex portfolios and leveraging financial products to meet client needs.
Overview
19
19
years of professional experience
Work History
Premier Banker
Wells Fargo, NA
07.2023 - Current
- Managed a portfolio of high-value accounts, ensuring timely execution of transactions and adherence to compliance requirements.
- Streamlined banking processes to enhance efficiency and accuracy in transactions.
Relationship Banker
Wells Fargo
05.2018 - 06.2023
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Cultivated strong customer relationships by providing tailored advice and services.
- Participated in ongoing professional development opportunities to remain current in industry best practices and continually improve service provision.
- Adapted products and services to suit customers' changing financial circumstances.
Personal Banker
Wells Fargo
01.2006 - 02.2018
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Education
Bachelor of Science - Accounting And Finance
University of Minnesota
Crookston, MN06-2015
Skills
- Professional ethics
- Cash Management
- Relationship Management
- Cross-Selling Products
- Customer Service
- Products and Services Knowledge
- Customer Service-Oriented
- Relationship Building
- Developing customer relationships
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Premier Banker
Wells Fargo, NA
07.2023 - Current
Relationship Banker
Wells Fargo
05.2018 - 06.2023
Personal Banker
Wells Fargo
01.2006 - 02.2018
Bachelor of Science - Accounting And Finance
University of Minnesota
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