Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Issa Hawatmeh

Summary

Hardworking Maintenance worker bringing 15+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

11
11
years of professional experience

Work History

Regional Business Manager

Verizon Wireless- Victra
05.2022 - 08.2023
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Developed initial sales roadmaps and market strategies to promote successful product launches.
  • Managed supply and equipment inventory for business according to forecasts and needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Property Manager

Khalid Sawagged
01.2018 - 03.2022
  • Created and submitted detailed reports to highlight maintenance activities and equipment performance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Gas Station Manager

Lukoil Gas Station
03.2012 - 12.2017
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Calculated costs of materials and labor to prepare detailed repair estimates.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.

Education

High School Diploma -

Roosevelt High School
Yonkers, NY
06.2003

Skills

  • Repair and Maintenance
  • Valid Driver's License
  • Heavy Lifting
  • Building Maintenance
  • Team Leadership
  • Snow Removal
  • Grounds Maintenance
  • Attention to Detail
  • Mechanical Troubleshooting
  • Performance Evaluations
  • Strategic Planning
  • Professional and Courteous

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Regional Business Manager

Verizon Wireless- Victra
05.2022 - 08.2023

Property Manager

Khalid Sawagged
01.2018 - 03.2022

Gas Station Manager

Lukoil Gas Station
03.2012 - 12.2017

High School Diploma -

Roosevelt High School

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Issa Hawatmeh