Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Issa Jaber

Minneapolis,MN

Summary

Motivated and detail-oriented graduate with hands-on experience in human resources support, team leadership, and administrative operations. Skilled in promoting a positive workplace environments and contributing to organizational growth through strong communication, adaptability, and proactive mindset.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HR Student Assistant - Capstone Project

The Watkins Co
01.2025 - 05.2025
  • Collaborated directly with the Director of Administrative Operations and an HR Specialist to revise the company's employee handbook
  • Conducted in-depth legal research on state-specific employment laws in Minnesota, Wisconsin, Michigan, Indiana, Florida, Arizona, Maryland, New York, and Texas
  • Recommended compliance updates to existing policies, ensuring alignment with multi-state legal requirements
  • Analyzed the new Minnesota Paid Family and Medical Leave Act (effective 2026) and compared it with federal FMLA
  • Assessed the operational and policy impacts of the new law and provided practical recommendations to prepare the company for implementation
  • Presented findings and policy suggestions to the HR leadership team in a professional setting

Human Resource Manager Intern

Eliasco, LLC
05.2024 - 07.2024
  • Led full-cycle recruitment efforts, including job postings, interviewing, hiring, and onboarding
  • Developed and implemented company-wide HR policies to ensure compliance with federal, state, and local labor laws
  • Collaborated with leadership to design employee engagement programs that improved retention and morale
  • Managed unemployment benefit claims by verifying employment records, submitting required documentation, and responding to state agency inquiries
  • Processed bi-weekly payroll accurately including bonuses
  • Attended regular corporate HR meetings to develop and implement staff development, training, and engagement programs

General Manager

Dunkin' Donuts Franchising
03.2020 - 08.2024
  • Recruited, hired, trained, and developed team members
  • Scheduled staff to optimize labor and meet sales demands
  • Ensured welcoming work environment, friendly service, speed, and accuracy
  • Resolved customer complaints professionally
  • Ensured compliance with all Dunkin’ Donuts standards and local health regulations
  • Monitored and controlled inventory, food costs, and labor expenses
  • Ensured all team members complete required Dunkin’ University training modules.
  • Maintained food safety standards (temperature logs, cleanliness, cross-contamination prevention)

Education

Bachelor of Science - Business Administration/ HR Management

Winona State University
Winona, MN
05-2025

Associate of Science - Business

Normandale Community College
Minneapolis, MN
05-2023

Skills

  • Leadership
  • Customer Service
  • Delegation
  • Problem Solving
  • Organizational Skills

Certification

  • Associate Professional in Human Resources (aPHR)

Languages

English
Arabic

Timeline

HR Student Assistant - Capstone Project

The Watkins Co
01.2025 - 05.2025

Human Resource Manager Intern

Eliasco, LLC
05.2024 - 07.2024

General Manager

Dunkin' Donuts Franchising
03.2020 - 08.2024

Bachelor of Science - Business Administration/ HR Management

Winona State University

Associate of Science - Business

Normandale Community College

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