Issa Pointer
Professional Entertainer
Virginia Beach,VA
Summary
Hardworking professional entertainer with over 20 years of global live performance experience who is enthusiastic about learning the vocal performance field inside and out. Delivers performances with vocal versatility, displaying skills in various musical genres and techniques. Currently looking to book solo performances and gain voice acting expertise.
Overview
24
24
years of professional experience
Work History
Professional Singer
The Pointer Sisters
09.2000 - Current
- Toured all over the world performing for live audiences; i.e singing, dancing, talking, traveling via air and land.
- Specialized in singing multiple genres; i.e. country, fold, disco, pop, R&B, soul, rock, and funk.
- Routinely performed at large-scale international events such as Belgium's "Night of the Proms" and Germany's "The Golden Camera."
- Curated setlists and show themes to suit specific themes or moods for client functions, ensuring satisfaction.
- Maintained professional relationships with venue owners, booking agents, and fellow musicians for seamless collaborations.
- Worked closely with songwriters and producers during recording sessions to achieve desired sound quality and artistic vision.
- Received invitations to perform as a guest artist on other musicians'' projects, showcasing collaborative spirit and expanding professional network.
- Generated interest in original music by performing at open mic nights, showcases, and local festivals.
- Engaged with fans through social media and at events, building loyal and supportive community.
- Used printed text and musical notations to memorize musical selections and routines.
Delivery Driver
Amazon Flex
02.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Scanned and sorted packages.
- Read maps, followed oral and written instructions, and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Food Delivery
UberEATS
01.2020 - Current
- Picked up and delivered food and packages from restaurants and residences to customers.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
Hostess
Red Lobster
01.2023 - 02.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Political Science -
University of Massachusetts At Lowell
Lowell, MACertificate - Voice Acting For Animation
Udemy
San Francisco, California 05.2001 -
Certificate - Voice Performance
Udemy
San Francisco, California 05.2001 -
Skills
- Professional singing
- Audience engagement
- Powerful vocal range
- Live performances
- Voice acting
- Client relationship management
- Customer service
- Fast technology adoption
- Teamwork and collaboration
- Courier and safe driving
- Adaptability and flexibility
Timeline
Delivery Driver
Amazon Flex
02.2023 - Current
Hostess
Red Lobster
01.2023 - 02.2023
Food Delivery
UberEATS
01.2020 - Current
Certificate - Voice Acting For Animation
Udemy
05.2001 -
Certificate - Voice Performance
Udemy
05.2001 -
Professional Singer
The Pointer Sisters
09.2000 - Current
Political Science -
University of Massachusetts At Lowell
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