Issa Smith
San Jose,CA
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
1
1
Certification
Work History
Hostess / Cashier
The Cheesecake Factory Restaurant
San Jose, CA
- Acknowledged by management for exceptional composure and consistent performance in a fast-paced environment.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed accurate cash handling, payment processing, and order verification.
Education
Phlebotomy Training Program -
Phlebotomy Training Specialists
San Jose, CAEmergency Medical Technician Program -
San Jose City College
San Jose, CAHigh School Diploma -
Del Mar High School
San Jose, CASkills
- Venipuncture (Straight Needle & Butterfly)
- Attention to detail
- Capillary Puncture
- Customer care and empathy
- Phone etiquette
- Interactive communication skills
Websites
Certification
- Certified Phlebotomy Technician I (CPT I) — California Department of Public Health (CDPH) CPT-02524462
2025-10 — 2027-10
- Emergency Medical Technician (EMT) Certified — National Registry of Emergency Medical Technicians E3905820
03-2025 — 03-2027
- Basic Life Support (BLS) Provider — American Heart Association (AHA)
2024-08 — 2026-08
Timeline
Hostess / Cashier
The Cheesecake Factory Restaurant
Phlebotomy Training Program -
Phlebotomy Training Specialists
Emergency Medical Technician Program -
San Jose City College
High School Diploma -
Del Mar High School