Issabella Eidson
Modesto,CA
Summary
Driven professional with a proven track record in fast-paced environments, including a key role at Amazon. Demonstrates exceptional customer service and team collaboration skills, alongside expertise in cash handling and operational efficiency. Achieved significant improvements in productivity and customer satisfaction, showcasing a results-focused approach and a balance of hard and soft skills.
Overview
4
4
years of professional experience
Work History
Barista
Bottoms up Expresso
Tracy, CA
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Warehouse Worker
Amazon
Stockton, CA
06.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Manager
Louisiana Popeyes Kitchen
Modesto, CA
06.2020 - 05.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Ultrasound Technician
Merced College
Merced, CAPeter Johansen High School
Modesto, CA05.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
Timeline
Barista
Bottoms up Expresso
04.2024 - Current
Warehouse Worker
Amazon
06.2023 - Current
Manager
Louisiana Popeyes Kitchen
06.2020 - 05.2022
Ultrasound Technician
Merced College
Peter Johansen High School