Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Adapted quickly to new products or changes within the organization, demonstrating flexibility and commitment as a Brand Ambassador Intern.
Conducted market research through observation and conversation with consumers, providing valuable insights to the company''s marketing strategies. Utilized strong communication skills to effectively convey key selling points of products to potential customers. Increased brand awareness through event marketing, demonstrations, sales, and brand promotion. Supported event planning and execution for successful promotional campaigns.
Demonstrated excellent multitasking abilities by managing multiple customers and responsibilities simultaneously without sacrificing quality of service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. Answered customers' questions, recommended items, and recorded order information.
Assisted in the creation of visually appealing table settings and dining room layouts for special occasions and events. Utilized communication practices with kitchen staff to deliver customer meals in timely manner. Participated in regular staff meetings and contributed ideas for improving overall service efficiency and guest satisfaction levels.
Responsible for interacting and providing professional level support to executive level end users at various levels.
Performed various office support tasks which included, but was not limited to: attending the phone as needed, hospitality, copy production, scanning and fax, mail and shipping, records support, direct floor support, conference room set up and scheduling. Distributed incoming mail and packages to designated drop points as well as office supplies and fax transmissions.
Performs all other duties as assigned.