Summary
Overview
Work History
Education
Skills
Timeline
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Issabella Smith

New Hartford,NY

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Brand Ambassador Intern

Winterwolf Press
04.2023 - Current

Adapted quickly to new products or changes within the organization, demonstrating flexibility and commitment as a Brand Ambassador Intern.


Conducted market research through observation and conversation with consumers, providing valuable insights to the company''s marketing strategies. Utilized strong communication skills to effectively convey key selling points of products to potential customers. Increased brand awareness through event marketing, demonstrations, sales, and brand promotion. Supported event planning and execution for successful promotional campaigns.

Waitstaff Member

Ivory Grille
07.2022 - Current

Demonstrated excellent multitasking abilities by managing multiple customers and responsibilities simultaneously without sacrificing quality of service.


Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. Answered customers' questions, recommended items, and recorded order information.

Assisted in the creation of visually appealing table settings and dining room layouts for special occasions and events. Utilized communication practices with kitchen staff to deliver customer meals in timely manner. Participated in regular staff meetings and contributed ideas for improving overall service efficiency and guest satisfaction levels.


On Site Support Specialist

Ricoh USA
12.2021 - Current

Responsible for interacting and providing professional level support to executive level end users at various levels.


Performed various office support tasks which included, but was not limited to: attending the phone as needed, hospitality, copy production, scanning and fax, mail and shipping, records support, direct floor support, conference room set up and scheduling. Distributed incoming mail and packages to designated drop points as well as office supplies and fax transmissions.

Performs all other duties as assigned.

Education

High School Diploma -

Smith-Cotton High School
Sedalia, MO
05.2021

Skills

  • Customer Relations
  • Issue and Complaint Resolution
  • Microsoft Office Suite
  • Microsoft PowerPoint
  • Report creation
  • Professional telephone demeanor
  • Dispute Resolution
  • Clerical Support
  • Cross-Functional Collaboration
  • Work Prioritization
  • Research
  • Appointment Scheduling

Timeline

Brand Ambassador Intern

Winterwolf Press
04.2023 - Current

Waitstaff Member

Ivory Grille
07.2022 - Current

On Site Support Specialist

Ricoh USA
12.2021 - Current

High School Diploma -

Smith-Cotton High School
Issabella Smith