Issac Caad
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals. With a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sr Tech, Nuclear Manufacturing PET Services
Cardinal Health
Las Vegas, NV
08.2014 - Current
- Ability to execute Standard Operating Procedures (SOPs) in accordance with current Good Manufacturing Practices (cGMP) requirements including Good Documentation Practices (GDP)
- Ability to manage inventory.
- Monitor and verify quality in accordance with SOPs.
- Ability to perform general maintenance and cleaning of equipment and facility.
- Work in partnership with cross functional teams to ensure product/production expectations and demands are met.
- Disciplined approach to adhering to large volume of SOPs, with ability to adapt to process improvements.
- Ability to learn and utilize technology to support manufacturing processes
- Cleaned and calibrated equipment to promote efficiency and minimize mistakes.
- Unloaded materials and packages from delivery trucks and transported items to appropriate locations.
- Trained new employees regarding equipment operation and product assembly.
- Adjusted machine controls, speeds and temperatures to develop products according to specifications.
- Removed obstructions and safety hazards from workstations to promote safety.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Followed safety practices to safeguard against injury and damage to property.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
Pharmacy Technician II
Smiths Food And Drug
Las Vegas, NV
06.2013 - 01.2014
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Prepared prescription transfers to other pharmacies.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Processed prescription transfer requests from competitors.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Sr Pharmacy Technician
CVS Pharmacy
Las Vegas, NV
11.2010 - 10.2013
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Received, reviewed, dispensed and labeled over 500-700 prescriptions daily.
- Organized medications for dispensing.
Pharmacy Technician
Rawson-Neal Southern Nevada Adult Mental Health
Las Vegas, NV
11.2011 - 09.2013
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Inpatient Duties & Outpatient Duties, properly filled and dispensed prescriptions per day
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Data Entry cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Verified and labeled prescriptions with 8-point check.
- Assessed correct identity, strength and purity of medications.
Senior Pharmacy Technician
Walgreens
Las Vegas, NV
02.1999 - 11.2011
- Maintained clean and organized pharmacy shelving and work areas.
- Filled and dispensed average of [500-700] prescriptions per day.
- Effectively resolved insurance rejections and other billing issues. Managed drug and supply inventories.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed approximately dollars in cash and credit card sales daily.
- Regularly stocked shelves rotated stock and checked for expired medications.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Organized medications for dispensing.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Education
High School Diploma -
Bonanza High School
Las Vegas, NV05.1990
Bachelor of Science - Business Administration and Healthcare Management
Western Governors University
Salt Lake City, UT12.2023
Certification - Healthcare Office Management
U.S. Career Institute
Fort Collins, CO01.2023
Certification - Healthcare Organizations and the Health System
Rutgers The State University of New Jersey
New Jersey09.2023
Certification - Health Information Technology
Johns Hopkins University
Baltimore, MD09.2023
Certification - Healthcare Leading Quality & Improvement
Institute For Healthcare Improvement
Boston, MA02.2023
Certification - The Role of Leadership in Workforce Safety
Institute For Healthcare Improvement
Boston, MA02.2023
Certification - Data: Run Charts, Control Charts And Measurements
Institute For Healthcare Improvement
Boston, MA02.2023
Certification - Medical Terminology
Expert Rating Certified Professional
New York, NY05.2023
Certification - Data Analytics
Six Sigma Global Institute
Boston, MA07.2023
Certification - Medical Coding
Expert Rating Certified Professional
New York, NY07.2023
Certification - Accounting And Finance
Great Learning Academy
01.2023
Skills
- Problem resolution
- Supervision & leadership
- Communication
- Planning & organizing
- Team management
- Safety understanding
- Health and safety regulations
- Staff training
- First Aid/CPR/BLS/Blood Pathogen Certified
- Staff supervision
- Patient safety
- Schedule management
- Records maintenance
- Calm and level-headed under duress
- Accreditation support
- Medical billing code accuracy
Languages
English
Full Professional
Additional Information
Covid-19 Vaccination
- 1 st Dose – Pfizer Lot# EK9231 Date: 01/25/2021 SNHD
- 2 nd Dose – Pfizer Lot# EN6200 Date: 02/19/2021 SNHD
- Booster – Pfizer Lot# FJ1611 Date: 01/10/2022 Walgreens #4197
- Updated Booster – Pfizer Lot# GH969H Date: 09/08/2022 Walgreens #6310
Certification
- Adult, Child & Infant CPR/AED , Pro CPR by ProTrainings - 09/11/2021 – 09/11/2023 Certificate# 163206467862495
- Healthcare Bloodborne Pathogens - Protraining - 12/20/2022 - 12/20/2023 Certificate# 167177682662495
- Healthcare Provider (BLS) Adult, Child and Infant CPR/AED - Protraining - 12/20/2022 - 12/20/2024 Certificate# 167177682662494
- Licensed - Pharmacy Technician (PT03280) - [2023]
References
Afua Kena
(Mgr, Chem/Pharma Ops PET Manufacturing at Cardinal Health Las Vegas, NV 89119 702.505.0628)
Alicia Hendrix, MHA
(Practice Manager, Nevada Health Center Carson City, NV 702.496.0823)
Leanna A. Troxell-Caad,
Las Vegas, NV 89108 702.913.8550
Alyssa A. Troxell-Caad,
Las Vegas, NV 89109 702.931.8985
Joanna Vallejo
Las Vegas, NV 89132 702.970.0148
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Sr Tech, Nuclear Manufacturing PET Services
Cardinal Health
08.2014 - Current
Pharmacy Technician II
Smiths Food And Drug
06.2013 - 01.2014
Pharmacy Technician
Rawson-Neal Southern Nevada Adult Mental Health
11.2011 - 09.2013
Sr Pharmacy Technician
CVS Pharmacy
11.2010 - 10.2013
Senior Pharmacy Technician
Walgreens
02.1999 - 11.2011
High School Diploma -
Bonanza High School
Bachelor of Science - Business Administration and Healthcare Management
Western Governors University
Certification - Healthcare Office Management
U.S. Career Institute
Certification - Healthcare Organizations and the Health System
Rutgers The State University of New Jersey
Certification - Health Information Technology
Johns Hopkins University
Certification - Healthcare Leading Quality & Improvement
Institute For Healthcare Improvement
Certification - The Role of Leadership in Workforce Safety
Institute For Healthcare Improvement
Certification - Data: Run Charts, Control Charts And Measurements
Institute For Healthcare Improvement
Certification - Medical Terminology
Expert Rating Certified Professional
Certification - Data Analytics
Six Sigma Global Institute
Certification - Medical Coding
Expert Rating Certified Professional
Certification - Accounting And Finance
Great Learning Academy
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