Summary
Overview
Work History
Education
Skills
Timeline
Generic

Issac Green

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Courts Researcher

Vertical Screen
04.2019 - 02.2024
  • Contributed to positive client relationships by providing timely updates on case progress and findings.
  • Improved overall efficiency by maintaining a well-organized database of court records and documents.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
  • Increased productivity by staying current with evolving legal regulations and local jurisdiction requirements.
  • Determined areas of research to increase knowledge in particular field.
  • Worked as member of integrated project team in highly collaborative work environment.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained over 100 cases daily while maintaining communication from clients and team.

Data Entry Specialist

LoanLogics
01.2019 - 01.2019
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sent completed entries for evaluation and final approval.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Continuously sought opportunities for personal growth within the role, proactively seeking feedback from supervisors on performance improvement areas.
  • Identified data entry errors and reported to necessary departments.
  • Managed and organized documents for data entry tasks.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts.

Catalog Manager

Renaissance
09.2015 - 05.2018
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved catalog organization by implementing a new categorization system, streamlining product searches.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Led a team of catalog specialists to ensure accurate and timely product updates, enhancing overall customer experience.
  • Established team priorities, maintained schedules and monitored performance.

Concierge

Miller Detective Agency
02.2013 - 12.2014
    • Facilitated and coordinated transportation services for guests.
    • Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
    • Streamlined communication between departments, ensuring efficient service delivery to guests.
    • Contributed to a positive work environment by maintaining a professional demeanor at all times.
    • Managed check-in and check-out procedures for guests.
    • Served as a reliable resource for fellow team members seeking guidance or assistance in completing tasks related to guest services.
    • Demonstrated solid attention to detail when processing guest charges accurately during each transaction.
    • Responded to guest inquiries to maximize guest satisfaction.
    • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
    • Utilized variety of organizational and communication skills to drive guest satisfaction.
    • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.

Education

High School Diploma -

Northeast High School
Philadelphia, PA

Business Technology

Philadelphia Job Corps Center
Philadelphia, PA

Skills

    • MS Office
    • Judgement and Decision Making
    • Document Management
    • Attention to Detail
    • Court Record Analysis
      • Database Management
      • Conflict Resolution
      • Computer Skills
      • Analytical and Critical Thinking

Timeline

Courts Researcher

Vertical Screen
04.2019 - 02.2024

Data Entry Specialist

LoanLogics
01.2019 - 01.2019

Catalog Manager

Renaissance
09.2015 - 05.2018

Concierge

Miller Detective Agency
02.2013 - 12.2014

High School Diploma -

Northeast High School

Business Technology

Philadelphia Job Corps Center

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Issac Green