Issac Ramirez
Irving,TX
Summary
Adept at swiftly mastering new skills, I enhanced customer satisfaction and retention at Canales Furniture through exceptional service and efficient problem resolution. My culinary expertise, honed at Jack E. Singley Academy, complements my ability to deliver top-notch dining experiences. A Dedicated team player who can prioritize different tasks and multi-task with them, too. To seek and maintain full time positions that offers me good work experience to help succeed better for helping others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
Canales Furniture
102 E Interstate 20, Arlington, TX 76018
03.2024 - 12.2024
- Has an easy time learning things quickly
- Can use Excel easily
- Enhanced guest satisfaction by providing personalized and efficient customer service.
- Provided exceptional customer service through timely communication and problem resolution.
- Delivered exceptional customer service, addressing client inquiries and resolving issues promptly.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Provided exceptional customer service, resolving issues promptly and exceeding expectations.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Collaborated with team members to ensure seamless customer service experiences.
- Utilized customer feedback to improve customer service.
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Managed daily operations for better customer service and increased revenue.
Culinary and Hospitality Student
Jack E. Singley Academey
4601 N MacArthur Blvd, Irving, TX 75038
08.2020 - 06.2024
- Developed a strong understanding of food safety procedures, resulting in consistently maintaining a clean and sanitary work environment.
- Mastered essential kitchen equipment operation, ensuring safe and proper usage for optimal results.
- Supported catering efforts for campus events such as fundraisers, meetings, or receptions by assisting in menu planning, prep work, cooking, serving, setup, or teardown responsibilities when required.
- Gained proficiency in knife skills through extensive practice, leading to precise cuts and efficient preparation times.
- Increased knowledge of diverse cuisines by researching and experimenting with various ingredients and cooking techniques.
- Cleaned kitchen counters, refrigerators, and freezers.
- Checked expiration dates, rotated food, and removed any items that were no longer usable.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Adjusted recipes based on ingredient availability or customer request.
- Managed opening and closing shift kitchen tasks.
Education
High School Diploma -
Jack E. Singley Academey
102 E Interstate 20, Arlington, TX 7601806-2024
Skills
- Dining customer service
- Customer service abilities
- Excellent at Teamwork
- Can learn things quickly
- Good at both the kitchen and tables in a Restaurant
- Data Entry
Certification
- ServSafe Food Handler's Certification
- Servsafe Managers Certification
Timeline
Customer Service
Canales Furniture
03.2024 - 12.2024
Culinary and Hospitality Student
Jack E. Singley Academey
08.2020 - 06.2024
High School Diploma -
Jack E. Singley Academey