Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Issaiah Williams

Issaiah Williams

Data Entry
Oakland,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Inbound Warehouse Associate

United States Parcel Service
11.2023 - 01.2024
  • Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
  • Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
  • Demonstrated flexibility and adaptability to address fluctuating workload demands while maintaining a high level of productivity.

Self Employed Contractor

DoorDash
01.2021 - 08.2023
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.

Sign Installer

Community Sign Post
02.2017 - 06.2020
  • Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
  • Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
  • Effectively managed multiple concurrent assignments while maintaining a high level of attention to detail and adherence to quality standards.
  • Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.

Education

Bachelor of Science - Computer Information Systems

Heald College, Hayward
06.2006

Skills

  • Warehouse Safety
  • Loading and unloading
  • Order Picking
  • Pallet Jack Handling
  • Heavy Lifting
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Attention to Detail
  • Package handling
  • Punctual and Reliable
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Data Entry
  • Type 40-50 WPM
  • Fluent In Office 365
  • Transcription
  • Dictation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Inbound Warehouse Associate - United States Parcel Service
11.2023 - 01.2024
Self Employed Contractor - DoorDash
01.2021 - 08.2023
Sign Installer - Community Sign Post
02.2017 - 06.2020
Heald College - Bachelor of Science, Computer Information Systems

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