Operations Supervisor
7-Eleven
01.2024 - 07.2024
- Managed the daily operations of a large team, providing leadership and guidance to the staff to ensure efficient workflow
- Conducted regular performance reviews on team members and provided feedback when necessary
- Resolved customer service issues and complaints in a professional manner
- Evaluated the training needs for staff members and organized appropriate training programs
- Developed and maintained professional relationships with the staff, vendors, and suppliers
- Resolved conflicts in the workplace in a quick and efficient manner while keeping a positive work environment for all individuals involved