Summary
Overview
Work History
Education
Skills
Timeline
Generic

Issbel Jingco

Longview,WA

Summary

Dynamic and dedicated professional with a proven track record at Walmart, excelling in customer service and cash handling. Expert in enhancing customer satisfaction and loyalty through exceptional assistance and empathy. Skilled in using technology for efficient transactions, significantly contributing to operational excellence. Demonstrates strong work ethic and integrity, adept at managing time and resources effectively.

Overview

7
7
years of professional experience

Work History

Cashiee

Walmart
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Ticket Agent

Frontier Airlines
06.2017 - 07.2020
  • Used computerized ticketing systems to process ticket orders accurately and securely.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Researched and resolved customer ticketing issues to promote satisfaction.
  • Assisted with development and implementation of new ticketing policies for enhanced service delivery.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.
  • Answered customer inquiries regarding ticket availability, pricing and event information.

Education

GED - General Studies

Sam Pedro High
San Pedro, CA
06.1980

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling

Timeline

Cashiee

Walmart
08.2021 - Current

Ticket Agent

Frontier Airlines
06.2017 - 07.2020

GED - General Studies

Sam Pedro High

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Issbel Jingco