Summary
Overview
Work History
Education
Skills
Timeline
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Issiah Thomas

Wichita Falls,TX

Summary

As a seasoned production supervisor with 3 years of experience, I bring a proven track record of effectively overseeing manufacturing operations to meet and exceed production targets while ensuring the highest standards of quality and safety. My expertise lies in optimizing workflow, managing resources, and leading diverse teams to achieve optimal results. With a strong focus on continuous improvement, I thrive on implementing innovative solutions to enhance efficiency, reduce costs, and streamline processes. My hands-on approach, coupled with excellent communication and leadership skills, enables me to effectively coordinate across departments and drive cohesive teamwork. Committed to fostering a positive work culture and upholding organizational values, I am poised to contribute to the success of any production environment. As Casino Security Guard I was responsible for ensuring the safety and security of patrons, employees, assets, and property within the dynamic environment of a casino. This role involves conducting surveillance, monitoring gaming areas, and patrolling the premises to detect and deter suspicious activities. Additionally, Security Guards handle conflicts, respond to emergencies, and enforce compliance with gaming regulations and internal policies. Strong communication skills, attention to detail, and the ability to remain composed under pressure are essential for success in this role. By maintaining a visible presence and providing exceptional customer service, Casino Security Guards contribute to creating a safe and enjoyable experience for guests while upholding the integrity of the casino environment.

Overview

4
4
years of professional experience

Work History

Production Supervisor

Hymmco LLC
Saginaw, MI
04.2021 - Current
  • Overseeing the production process to ensure efficiency and quality standards are met
  • Planning and organizing production schedules and coordinating work flow
  • Monitoring and adjusting production processes to maximize productivity and minimize downtime
  • Managing and motivating a team of production workers, including training, coaching, and performance evaluation
  • Ensuring compliance with safety regulations and promoting a safe working environment
  • Managing inventory levels and coordinating with purchasing and logistics departments
  • Troubleshooting production issues and implementing solutions to address them
  • Collaborating with other departments such as engineering, quality control, and maintenance to optimize production processes
  • Analyzing production data and implementing improvements to enhance efficiency and reduce costs
  • Communicating production goals, objectives, and progress to upper management
  • Handling administrative tasks such as reporting, documentation, and scheduling
  • Continuously seeking opportunities for process improvement and implementing best practices
  • Resolving conflicts and addressing personnel issues within the production team
  • Ensuring compliance with company policies and procedures.

Security Guard

Saganing Eagles Landing Casino
Standish, MI
10.2020 - 04.2021
  • Surveillance and Monitoring: Utilize CCTV systems and conduct regular patrols throughout the casino floor to detect and deter any suspicious or unlawful activities
  • Monitor gaming areas, entrances, and other key areas to ensure compliance with casino regulations and laws
  • Crowd Control: Maintain a visible presence on the gaming floor to deter potential disturbances and ensure the safety of guests and staff during busy periods
  • Manage crowds during special events or promotions to prevent overcrowding and maintain order
  • Conflict Resolution: Handle conflicts and disturbances swiftly and effectively, employing de-escalation techniques when necessary
  • Collaborate with other security personnel and casino management to address any issues that may arise, such as disputes between patrons or employee misconduct
  • Emergency Response: Act promptly in the event of emergencies, such as medical incidents, fire alarms, or security breaches
  • Follow established protocols to evacuate areas, provide first aid if needed, and coordinate with emergency services as required
  • Asset Protection: Safeguard the casino's assets, including cash, chips, and high-value items, by enforcing strict security measures and protocols
  • Conduct thorough investigations into any incidents of theft or fraud and work closely with law enforcement agencies as needed
  • Compliance and Regulation: Ensure compliance with all relevant gaming regulations, laws, and internal policies
  • Stay informed about updates and changes in legislation and industry standards to uphold the highest level of security and integrity within the casino environment
  • Customer Service: Provide assistance and support to guests as needed, including providing directions, answering inquiries, and addressing concerns in a professional and courteous manner
  • Serve as a friendly and approachable point of contact for casino patrons, enhancing their overall experience.

Education

High school diploma -

Au Gres-Sims Middle And High School
05.2020

Skills

  • Production Management (3 years)
  • Supervising Experience (3 years)
  • Forklift (3 years)
  • Leadership (3 years)
  • Shipping & receiving (3 years)
  • Communication skills (3 years)
  • Customer support (3 years)
  • Customer service (3 years)
  • Blueprint reading (3 years)
  • Math
  • Asset Protection (1 year)
  • Security (1 year)
  • Materials Handling (4 years)
  • Continuous Improvement
  • Training and mentoring

Timeline

Production Supervisor

Hymmco LLC
04.2021 - Current

Security Guard

Saganing Eagles Landing Casino
10.2020 - 04.2021

High school diploma -

Au Gres-Sims Middle And High School
Issiah Thomas