Issouf J. Koné

• 16+ years of experience in the healthcare industry, social field, and customer service.
• Experience included management and overseeing daily operations
• Provided care to memory care residents, including those with Alzheimer's and Dementia
• In senior living communities and assisted living home settings.
• Ensured compliance with local and state regulations.
• Assisted with the admission process/intake, facility tours, and scheduling.
• Coordinated doctor's visits and social recreation.
• Administration duties included creating or implementing Individual Service or Support Plans.
• Responded to clients' needs to facilitate grievance procedures.
• Good organizational and time management skills.
• Effective and excellent communication skills.
• Multilingual. I believe that my leadership skills and knowledge positively impact individuals I come across.

Driven professional with extensive experience in healthcare and administration, notably at Robson Reserve Community. Excelled in medication management, client advocacy, and service plan development, enhancing client dignity and independence. Proficient in Microsoft Office Suite and employment screening software, demonstrating strong organizational and technical skills. Achieved significant improvements in client satisfaction and operational efficiency.

• Assisting Living Manager License/Certificate
• Supervisory Care Certificate
• Personal Care Certificate
• Direct Care Certificate
• CPR/First Aid, TB, Fingerprint Cards

• Companionship, plans, and recreational activities.
• Monitor and assist in self-administration of medication.
• Advocacy and addressing clients' challenge and needs.
• Create and implement service plans.
• Provide treatments that promote clients' dignity, independence, individuality, strength, privacy, and choice.