Issouf J. Koné

• Delivered personalized care to memory care residents based on individual service plans.
• Administered medications per physician directives and standard operating procedures.
• Responded promptly to staff inquiries regarding laboratory services.
• Supported healthcare teams in timely, quality care, and facilitated excellent support for residents and their families.
• Ensured effective communication with staff to enhance service delivery.

Maintained compliance with regulations while serving residents in assisted living facilities.

• Monitored daily operations of the assisted living facility to ensure quality standards and resident satisfaction in the memory care.
• Reviewed administrative processes to ensure compliance with the state, and organizational regulations and procedures.
• Coordinated special projects as requested by executive staff members.
• Assisted with the preparation of presentations for internal and external meetings.
• Developed marketing materials and prepared correspondence letters using Microsoft Office Suite applications.
• Provided support for family members during difficult times by offering counseling services or referrals as necessary.
• Collaborated with external organizations, such as hospices, home health agencies, and other healthcare providers, to provide residents with comprehensive services.
• Supervised the admission process of new residents, including assessments, paperwork, and orientation.
• Provided staff leadership, created a positive work environment, and promoted team-building activities.
• Managed budgeting processes for all departments within the facility while maintaining cost effectiveness.
• Developed and implemented individualized care plans for residents to meet their unique needs.
• Recruited, hired, and trained new medical and facility staff.