Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Isyss James

Kansas City,MO

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Packing and Shipping Clerk

Grainger Distribution Center
07.2023 - 07.2024
  • Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
  • Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
  • Reduced shipping errors by conducting thorough quality checks for all outgoing packages.

Production Worker

Andersen Windows & Doors
01.2022 - 05.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.

Resolved issues quickly to maintain productivity goals

  • Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.

Fulfillment Associate

Amazon
05.2021 - 01.2022
  • Worked ass a package handler
  • Sorting packages
  • Using RF equipment

Cashier

Hy-Vee, Inc.
10.2020 - 01.2021
  • Rang up purchases
  • Counted out cash drawers

Insurance Specialist

Principal Financial Group
06.2020 - 08.2020
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Processed eligibility and benefits verification and authorization requests.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Tracked pending authorizations to resolve discrepancies and avoid revenue loss.

Cashier

Walmart
06.2019 - 05.2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers

Detailer

Belfonte's Carwash
08.2018 - 01.2019
  • Applied wax to vehicle exteriors and buffed to brilliant shine
  • Mixed Cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle

Education

High school diploma -

Valley High School
05.2021

Skills

  • Load & Unload
  • Customer service
  • Picking & packing
  • Stocking
  • Cash handling
  • Warehouse experience
  • Manufacturing
  • Hand tools
  • Order Picking
  • Car Wash

Assessments

Attention to detail, Familiar, 04/21, Identifying differences in materials, following instructions, and detecting details among distracting information.

Timeline

Packing and Shipping Clerk

Grainger Distribution Center
07.2023 - 07.2024

Production Worker

Andersen Windows & Doors
01.2022 - 05.2022

Fulfillment Associate

Amazon
05.2021 - 01.2022

Cashier

Hy-Vee, Inc.
10.2020 - 01.2021

Insurance Specialist

Principal Financial Group
06.2020 - 08.2020

Cashier

Walmart
06.2019 - 05.2020

Detailer

Belfonte's Carwash
08.2018 - 01.2019

High school diploma -

Valley High School
Isyss James