Overview
Work History
Education
Timeline
Generic

Ita Gross

Toms River,NJ

Overview

11
11
years of professional experience

Work History

Office Manager

Tova Treisser Wigs
07.2013 - 09.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Purchasing

Astor Chocolate
09.2011 - 05.2013
  • Optimized budget allocation by closely monitoring expenditures and adjusting purchasing decisions accordingly.
  • Analyzed sales trends regularly to inform purchasing decisions that aligned with consumer preferences.
  • Managed pharmacy budget, reducing costs through strategic purchasing decisions and resource allocation.
  • Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
  • Streamlined the purchasing process, reducing lead times for high-demand products.
  • Processed purchasing requisitions and created corresponding purchase orders.
  • Enhanced procurement efficiency by streamlining purchasing processes and implementing cost-saving strategies.
  • Oversaw demand planning, purchasing, and logistics.
  • Developed and managed budgets for multiple departments, ensuring cost-effective purchasing decisions.
  • Enhanced operational efficiency through continuous process improvement initiatives in the purchasing department.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Reviewed and approved requisitions enabling purchasing department to start purchasing process.

Secretary

Tiny Tots
01.2008 - 07.2011
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Office Coordinator

OU (orthodox Union)
09.2006 - 12.2007
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Education

BYA
Brooklyn NY

Timeline

Office Manager

Tova Treisser Wigs
07.2013 - 09.2017

Purchasing

Astor Chocolate
09.2011 - 05.2013

Secretary

Tiny Tots
01.2008 - 07.2011

Office Coordinator

OU (orthodox Union)
09.2006 - 12.2007

BYA
Ita Gross