Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Itala Brice

Summary

Proven leader in food service management with Aramark, adept at boosting team performance and enhancing customer satisfaction through expert coordination and staff supervision. Skilled in inventory management and food safety compliance, I significantly reduced waste and maintained high sanitation standards, fostering a positive and efficient work environment. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Aramark
08.2021 - Current
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Ordered new supplies and food to maintain service levels.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Streamlined order processing and improved overall service flow with effective communication between kitchen and front-of-house teams.
  • Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
  • Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume with the Manager.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Facilitated team collaboration through regular meetings where staff provided input on menu items, promotions, and daily specials.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Served consistent portions following recipes and control standards.
  • Proficient inventory management software PRIMA, Birchstreet MarketPro.


Cook

Compass Group USA
11.2009 - 09.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Adjusted recipes based on ingredient availability or customer request.
  • Working different station in the kitchen (Pizza, Salad Bar, Hot Line, Breakfast Station, Deli and Grill Station) area followed receipts and directions

Education

High School Diploma -

Canonesas De La Cruz
Lima, Peru
12.1993

Skills

  • Staff Supervision
  • Kitchen staff coordination
  • Staff Leadership
  • Food Preparation
  • Ordering Supplies
  • Food Safety Compliance
  • Inventory Management
  • Sanitation Standards
  • Food Storage
  • Food Safety
  • ServSafe Food Manager
  • Data Entry for inventory on Prima

Certification

  • Food Training - Management ServSafe
  • Manage Food and Supplies - Prima, Birchstreet and MarketPro

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Food Service Supervisor

Aramark
08.2021 - Current

Cook

Compass Group USA
11.2009 - 09.2019

High School Diploma -

Canonesas De La Cruz

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Itala Brice