Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
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ITALEIGH RUSSELL

Summerville,SC

Summary

Reliable Dental Assistant with experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with procedures, setting up exam rooms, taking dental radiographs, and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Hygiene Assistant

Costal Kids
01.2024 - Current
  • Improved patient satisfaction by providing a welcoming experience for all who enter the office
  • Increased appointment efficiency by preparing treatment rooms and sterilizing instruments before each patient visit
  • Enhanced patient comfort with gentle and empathetic chairside manner during appointments
  • Contributed to a positive office environment by maintaining open communication with team members and collaborating on best practices
  • Managed patient records diligently, updating charts and notes to accurately reflect treatments provided
  • Supported the dental team by taking diagnostic x-rays, minimizing wait times for patients and clinicians alike
  • Reduced scheduling conflicts by confirming appointments with patients ahead of time, resulting in improved attendance rates
  • Streamlined office operations by assisting with inventory management, ordering supplies when needed to avoid shortages or delays in treatment plans
  • Built rapport with pediatric patients using age-appropriate language and behavior management techniques, easing anxiety during dental visits
  • Served as an integral member of the interdisciplinary care team, contributing valuable insights based on expertise as a Dental Hygiene Assistant
  • Prevented cross-contamination by diligently cleaning treatment rooms, surfaces, and equipment according to established protocols
  • Promoted a positive image for the dental practice by upholding professional standards in interactions with patients, colleagues, and community members
  • Prepared patient for x-rays and gathered x-ray films
  • Managed hygienist schedules with calendaring software to maintain steady patient flow
  • Prepared procedure rooms and tray setups for hygienists and doctors before starting dental procedures.

Import Specialist

JAS WORLDWIDE
07.2022 - 01.2024
  • Clear Shipments at Customs
  • Track and Catalog Shipments for clients Domestic and International
  • Ensure shipments are compliant with regulations
  • Input shipment data and documentation for each shipment
  • Streamlined import processes by implementing effective tracking and documentation systems
  • Ensured compliance with customs regulations, minimizing fines and penalties associated with noncompliance
  • Managed relationships with customs brokers, resulting in expedited clearance of shipments
  • Developed strong relationships with international suppliers to ensure timely delivery of products
  • Coordinated logistics for successful importation of high-value merchandise, ensuring proper handling and transportation arrangements were made
  • Maintained up-to-date knowledge of trade laws, applying changes as needed to keep operations compliant with current requirements
  • Investigated discrepancies in shipping documents and resolved issues with vendors
  • Utilized logistics software to manage, monitor and track shipments from origin to destination
  • Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments
  • Negotiated freight rates with carriers for international transportation of goods
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.

Operations Associate

CRST HOME SOLUTIONS
04.2021 - 06.2022
  • Route planning to maximize daily shipments
  • Manage communication between customers and drivers
  • Resolved issues during daily operations breakdowns, supply issues, manpower shortage or any issue that caused irregular operations
  • Collaborated with cross-functional teams to achieve project goals and meet deadlines
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth
  • Coordinated logistics and transportation, optimizing routes for faster delivery times and lower costs
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance
  • Developed strong relationships with vendors, negotiating favorable terms for contracts and pricing agreements
  • Served as a liaison between departments, facilitating communication to ensure smooth operations throughout the organization
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates.

Sales Associate

H&M TANGER OUTLET
06.2019 - 07.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Sales Associate

ADIDAS TANGER OUTLET
09.2017 - 06.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Bachelor's Degree in Psychology -

WINTHROP UNIVERSITY
Rock Hill, SC
04.2026

FORT DORCHESTER HIGH SCHOOL
North Charleston, SC
01.2019

Skills

  • Certified in CPR/AED
  • Henry Schein Dentrix
  • Instrument Sterilization
  • Medical History Review
  • X-Ray Processing
  • Dental charting
  • Appointment Scheduling
  • Special Needs Patients
  • Dental software proficiency
  • Pediatric Dentistry
  • Instrument Tray Preparation
  • Patient Counseling
  • Skilled/Certified in Microsoft products such as word/powerpoint/one drive/ excel
  • Skilled/Certified in Google products such as docs/slides/zoom
  • Can operate and use Descartes and ADMS very effectively
  • Ability to read and understand product specifications
  • Self starter and team oriented
  • Proficient at CargoWise

Certification

SCDA Radiation Safety Exam

References

Available upon request

Timeline

Dental Hygiene Assistant

Costal Kids
01.2024 - Current

Import Specialist

JAS WORLDWIDE
07.2022 - 01.2024

Operations Associate

CRST HOME SOLUTIONS
04.2021 - 06.2022

Sales Associate

H&M TANGER OUTLET
06.2019 - 07.2019

Sales Associate

ADIDAS TANGER OUTLET
09.2017 - 06.2019

Bachelor's Degree in Psychology -

WINTHROP UNIVERSITY

FORT DORCHESTER HIGH SCHOOL

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ITALEIGH RUSSELL