Italia Deutscher

Visual Merchandising Supervisor – Present

IKEA, Las Vegas, NV

• Lead a team of Visual Merchandising Co-workers in creating relevant, inspiring, and affordable solutions that reflect a wide variety of styles and exceed visitor's expectations
• Responsible for gathering and translating knowledge of people's needs and dreams in the local market into relevant and inspiring presentation solutions
• Keep up to date and knowledgeable about retailing
• Act quickly to exploit commercial opportunities
• Ensure the team always keep visitors in mind, minimize disruption and communicate changes

Virtual Design Consultant – April 2022 – February 2023

WIlliams-Sonoma INC, Las Vegas, NV

• Utilize design expertise to assist clients in virtual consultations through our design chat platform regarding the design of their living spaces to drive sales
• Ability to maintain multiple clients and projects sequentially
• Achieve and exceed established sales and productivity goals
• Utilize exemplary world class service standards to assist customers with design services across the WSI family of brands
• Demonstrate superior product knowledge, including features and benefits of the entire product assortment in all brands
• Must have the capability to assist clients with a large variety of complex projects from decor to multiple room residential spaces

Interior Designer – July 2021 – April 2022

Crate and Barrel, Las Vegas, NV

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers.
• Create elevated designs for customers using the preferred design tools to create mood boards, 2D & 3D floor plans, product lists and customer presentations.
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual
• Deliver projects in a timely manner and within determined timelines.
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog.
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends.
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills.
• Actively listen to the customer to identify which products will best meeDesignerneeds and communicate company loyalty services. (e.g. Designer rewards, Design Trade Program, credit card etc.).
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service.
• Support store training and educating on design services, to drive a clear understanding of design services and offerings.
• Develop new and lasting relationships with customers through networking and clienteling.

Interior Design Specialist – May 2020 – July 2021

Living Spaces, Las Vegas, NV

• Greet and engage guests and execute sales proficiency using Living Spaces Guest Engagement Model and supporting behaviors
• Determine guests’ goals and requirements of their design project
• Provide relevant design advice, product knowledge, and product recommendations
• Present customized room designs, including sample fabrics, furniture, tables and accessory recommendations
• Maintains current knowledge of merchandise lines; product features, benefits and availability
• Master product knowledge and brand design inspiration
• Processes customer transactions in the Point-of-Sale system
• Completes required training in the expected timeframe, and participates in ongoing learning opportunities
• Actively support and contribute to the store team with the goal of helping the entire team delight guests and achieve revenue targets
• Ensure that the stores is “Grand Opening” ready by completing the daily task list and style guides
• Ability to work weekends and most holidays
• Able to work in a fast-paced environment

Ticketing/Gift Shop Keyholder – January 2018 – July 2021

Red Mercury Entertainment, Las Vegas, NV

• Staff and manage day to day operations of all box offices on property and ticketed events
• Contract all 3rd party channels such as brokers, timeshares and group sales
• Contract all online and mobile channels such as Groupon, Goldstar and Living Social
• Nightly ticket sale audits distributed to all parties involved
• Show Ambassador visits to all brokers on a weekly basis to keep shows top of mind with the broker associates

Visual Merchandiser – June 2016 – May 2020

Hennes & Mauritz (H&M), Las Vegas, NV

• Ensure that garment presentation in store is in line with the Commercial Handbook and creates exceptional inspiration and guidance with competitive convenience
• Secure a high level of styling and fashion inspiration in windows & indoor
• Together with the Department Manager you maximize and drive commercial opportunities in your store within the H&M brand guidelines
• Execute visual & commercial training for all colleagues in store to support garment presentation and styling in line with the Commercial Handbook, together with Store Manager and Department Managers
• Seek Visual Merchandiser potential future talent for succession
• Organize and plan your workload according to business needs and commercial planner. Ensure safety, security and administration procedures are always followed