Summary
Overview
Work History
Education
Skills
Languages
Timeline
Italo Cameli

Italo Cameli

Miami ,NY

Summary

Accomplished Manager with a proven track record at Marriott Hotel, enhancing team performance and customer satisfaction. Expert in strategic planning and conflict resolution, I've significantly improved safety procedures and fostered strong relationships, driving profitability. Skilled in staff development and decision-making, I excel in high-pressure environments, ensuring operational excellence.

Overview

14
14
years of professional experience

Work History

Manager

Acqualina Resort
10.2024 - Current

Manager

Marriott Hotel
01.2022 - 06.2024
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.

General Manager

Cucina Moderna
05.2021 - 05.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Manager

East Hotel Sugar
06.2020 - 06.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

Spring Place
05.2018 - 05.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Server

Osteria Mamma
06.2014 - 06.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Il Pastaio
06.2012 - 06.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Grand Hotel Milan

Server
07.2010 - 06.2012
  • Collaborated with marketing teams on promotional campaigns, ensuring effective messaging and accurate representation of the brand''s image.
  • Boosted brand engagement with targeted audiences through interactive presentations and product demonstrations.
  • Assisted in event planning logistics, including venue selection, scheduling, and travel arrangements to ensure successful execution of promotional activities.
  • Trained new Brand Models on company policies, product knowledge, and presentation techniques, ensuring a consistent brand experience across all touchpoints.

Education

Diploma - Accountants

Aterno , Pescara, IT
06.2009

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Cross-functional teamwork
  • Staff development
  • Conflict resolution

Languages

English
Professional Working
Spanish
Full Professional
Italian
Native or Bilingual

Timeline

Manager - Acqualina Resort
10.2024 - Current
Manager - Marriott Hotel
01.2022 - 06.2024
General Manager - Cucina Moderna
05.2021 - 05.2022
Manager - East Hotel Sugar
06.2020 - 06.2021
Manager - Spring Place
05.2018 - 05.2020
Server - Osteria Mamma
06.2014 - 06.2018
Server - Il Pastaio
06.2012 - 06.2014
Grand Hotel Milan - Server
07.2010 - 06.2012
Aterno - Diploma, Accountants

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Italo Cameli