Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Italy Dowdy

Memphis,TN

Summary

Compassionate healthcare professional with expertise in behavioral health, direct patient care, and residential facility management. Demonstrated leadership as an Outcome Manager, applying strong clinical judgment. Currently progressing as a Nursing Assistant, with hands-on experience in acute and long-term care settings, proficient in patient safety and infection control, committed to delivering high-quality, patient-centered care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Outcome Manager

Behavioral Services of Tennessee
Cordova, TN
10.2021 - Current
  • Led team in implementing behavioral intervention strategies for clients.
  • Coordinated staff training on best practices for client engagement.
  • Facilitated team meetings to discuss case progress and address challenges.
  • Managed daily operations to ensure compliance with regulatory standards.
  • Monitored staff performance and addressed issues.

Education

CNA - Nursing Assistant Program

Tennessee College of Applied Technology
Memphis, TN
04-2026

Skills

  • Data analysis
  • Regulatory compliance
  • Behavioral intervention
  • Staff training
  • Client engagement
  • Team coordination
  • Effective communication

Certification

  • Certified Nursing Assistant

Affiliations

  • Regional One Health, Memphis, TN

    -Provided bedside patient care in an acute care hospital setting
    -Measured and recorded vital signs (blood pressure, pulse, temperature, respiration)
    -Assisted with patient transfers, mobility, and fall prevention
    -Practiced infection prevention, PPE use, and sanitation protocols
    -Reported patient condition changes to nursing staff promptly
  • Kirby Pines Assisted Living & Long-Term Care, Memphis, TN

    -Delivered compassionate care to geriatric patients in long-term care environment
    -Assisted with bathing, grooming, feeding, toileting, and mobility
    -Supported dementia care and resident engagement activities
    -Ensured compliance with safety standards and patient rights
    -Documented care and observations accurately

Timeline

Outcome Manager

Behavioral Services of Tennessee
10.2021 - Current

CNA - Nursing Assistant Program

Tennessee College of Applied Technology

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Italy Dowdy