ITAMAR SUNIURA
Lago Vista
Summary
Results-driven professional with extensive experience at Apple Inc. and a proven track record in supply chain optimization. Expert in operations and analytics, I have successfully implemented global initiatives that improved forecast accuracy by 15%. Adept at collaborating across teams, I leverage strong analytical skills to drive business growth and efficiency.
Overview
27
27
years of professional experience
Work History
Channel Support Account Manager
Apple Inc.
11.2015 - Current
- Ensure healthy inventory level with the goal to maximize sell through, by compiling and analyzing short and mid-term data for demand, inventory and supply for the planning horizons delivered through CPFR process.
- Continuously develop and implement corrective actions through business process performance measurements - KPI, detailed analytics, problem root-cause analysis and resolution.
- Generated competitive advantages and bottom line growth through global improvement initiatives ...
- Helping increase planning maturity level e.g. implemented purchase order and sell-in capture automation project, improved forecast alignment across sales, finance, account and supply teams.
- Key-member of Apple's global account manager community working to learn and implement best practices across different business models in different geographies.
- Helping to develop system tools to improve analytics and communication with the goal to maximize sell through.
Global Supply Chain Senior Business Analyst
Fossil Inc.
12.2011 - 10.2015
- Global planning operations support by compiling and analyzing weekly and monthly data for demand, inventory and supply with the purpose to maximize supply availability in balance with inventory levels for the short and long term horizons.
- Continuously develop and implement corrective actions through business process performance measurements - KPI, detailed analytics (reporting), and problem root-cause analysis.
- Generated competitive advantages and bottom line growth through global improvement initiatives ...
- Designed and implemented global supply chain dashboard and global KPIs.
- Reduced raw material purchasing processing lead-time by 30% for the leather business unit. And improved factory planning process over 20% by timely coordinating supplier purchasing process at regional levels.
- Assisted PLM high-level process design, vendor selection and integration between PLM and SCM.
Business Analyst, Global Repair Solutions
BlackBerry (Research in Motion)
02.2009 - 12.2011
- Provide analysis, modeling and implement solutions for repair solution, initiated by problem root cause analysis of business performance and system problems.
- Manage programs and projects to enhance business intelligence metrics and adherence.
- Develop and Deploy Complex Global IT systems and business process solution at regional level.
- Act as liaison between business users and cross-functional teams in software development, testing, UAT, training, production go-live and support.
- Translate business requirements into functional specifications.
- Plan, execute, document and lead analysis and solution to complex business problems.
- Identify, develop and implement KPIs and analytics to reverse logistics service models.
- Devise supplier scorecards and collaborate on carrier scorecards.
- Create functional specifications for systems to achieve business requirements and manage full functional testing.
- Assist senior management in tactical and strategic decision-making through analytics.
- Generated competitive advantages and bottom line growth through global improvement initiatives ...
- Better repair time 20% over 12 months by designing and implementing demand and capacity repair planning processes in Mexico, Spain and Brazil.
- Reduced return material discrepancies at major U.S. carrier 15% to 9%, further improving repair cycle.
- Implemented B2B solution at 3 major carriers in the U.S. and 10+ carriers throughout Latin America.
Demand-Supply Process Owner, Development Manager, and Business Analyst - Americas Region
Nokia
08.2002 - 02.2009
- Demand-Supply Process Owner: Lead S&OP business process. Assist short-term and mid-term planning meetings to review forecast and supply plan targeting to maximize supply. Assist supply (material and capacity) constrained scenarios for allocation process. Weekly demand, supply and allocation plan review. Ensure availability and use of quality and accurate reports.
- Strengthened customer sales order promising success rate within manufacturing execution weeks 20%. Solution became a global benchmark, utilized effectively throughout all Nokia's manufacturing facilities.
- Delivered ~15% improvement in demand forecast plan by eliminating process gaps. Collaborated extensively with both Sales and Sales planning teams to leverage changes.
- Development Manager: Develop and maintain business architecture / requirements as subject matter expert in charge of all process evolution, translating mutable business requirements into actionable data for IT and process applications.
- Perform use-cases, test scripting, user acceptance, training, and implementation. Develop all initiatives through the full SDLC process.
- Deploy complex IT systems at regional level.
- Design (team work) and Implement S&OP planning processes, KPI implementation, reporting and monitoring. Global solution template that streamlined development, instilled best practices, and improved results for areas in the entire project portfolio: concept and business process development, IT system functional specification, acceptance testing, training and production go-live.
- Lead design (team work) and implementation of demand planning process via consensus forecast using i2-DP and SAP-APO solutions.
Consultant and Application Engineer
JDA (i2 Technologies)
10.1998 - 07.2002
- Translate business requirements into technical functional specifications.
- Developed and implemented complex software solution - from installation to production go-live, ensuring application modeling adherence with business requirements.
- Strategize and author functional requirements based on business process insight, developing software and IT solutions to support internal and client goals.
- Coordinate with personnel in software development, testing, training, go-live, and customer support.
- Played a key role in shaping i2's mill scheduling product to become more competitive in market by defining new features and enhancing the existing ones features through implementations at customer sites.
- Collaborated with the end-users, implementation consultants and product team to map client's processes with i2 solution capabilities.
Technical Project Manager, SW Engineer, Manufacturing Engineer and Other Titles
IBM
- Managed projects and provided content in end-to-end supply chain solutions for process industry.
- Designed and implemented large-scale performance and scalability tests for IBM's TMN platform.
- Enhanced TMN with a high-availability solution based on the principles of IBM's existing software.
- Expanded IBM network by designing/implementing SNMP agents and MIB.
- Designed and manufactured high precision cleaning equipment processes and clean room conveyor system for hard-drive and semiconductor manufacturing facilities.
- Technical Project Manager, SW Engineer, Manufacturing Engineer and Other Titles at IBM, spanning sites in Brazil, Germany, France, and the USA.
- IBM Manufacturing Engineering Excellence Award
- Business Leadership Award
- Network Support Program Team Award
Education
Master - Manufacturing Engineering
Universidade Estadual de Campinas
Bachelor - Mechanical Engineering
Universidade Estadual de Campinas
SAP: APO and Demand Planning Academy - Technology and Operations
MIT Sloan
Skills
- C programming
- SQL database management
- Visual Basic and VBA
- Relational databases
- UNIX operating system
- Windows environment
- I2 analytics
- SAP software
Timeline
Channel Support Account Manager
Apple Inc.
11.2015 - Current
Global Supply Chain Senior Business Analyst
Fossil Inc.
12.2011 - 10.2015
Business Analyst, Global Repair Solutions
BlackBerry (Research in Motion)
02.2009 - 12.2011
Demand-Supply Process Owner, Development Manager, and Business Analyst - Americas Region
Nokia
08.2002 - 02.2009
Consultant and Application Engineer
JDA (i2 Technologies)
10.1998 - 07.2002
Technical Project Manager, SW Engineer, Manufacturing Engineer and Other Titles
IBM
Master - Manufacturing Engineering
Universidade Estadual de Campinas
Bachelor - Mechanical Engineering
Universidade Estadual de Campinas
SAP: APO and Demand Planning Academy - Technology and Operations
MIT Sloan