Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Affiliations
Languages
Timeline
Modeling, theatre, artist management. Am fluent in Spanish.t
Modeling, theatre, artist management. Am fluent in Spanish.t
Modeling, theatre, artist management. Am fluent in Spanish.t
Hi, I’m

Itan Cooke

Lititz,PA
Itan Cooke

Summary

1988-1994 Began career as a recruiter for personnel agencies in Mid-town Manhattan, . From there, I began a career in Financial sales since working in brokerage in 1995 in Syosset, Long Island, and have been state licensed and bonded as an Insurance Agent since 2000. Held licenses in PA and FL to sell life, health, accident and annuities.

More recently, In 2019 acquired PA real estate license, and have been practicing real estate.

There are gaps in my timeline due to being a stay at home mom, and when the economy was bad I found work when or where I could. Please notice the demonstrated history of customer/client service, business acumen, and strategic planning required to perform those roles, as well as being outgoing, creative, and having a knack for predicting trends. I consider myself a concept artist.

Overview

20
years of professional experience
1
Certificate

Work History

Exp Realty
Philadelphia, PA

Real Estate Agent
07.2021 - 04.2022

Job overview

  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with over 50 clients per day to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Advertised client properties through websites, social media and real estate guides.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted clients in financial planning for purchase.

Keller Williams Elite
Lancaster, PA

Real Estate Agent
05.2019 - 04.2021

Job overview

  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with over 50 clients daily to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Advertised client properties through websites, social media and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Presented purchase offers to sellers for consideration.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted clients in financial planning for purchase.
  • Reviewed market research data and changed sales plans accordingly.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Collected fees and documented payment processes for property transactions.

Online Publishers, Inc
Columbia, PA

Account Representative/Event Sales
09.2016 - 04.2017

Job overview

  • Sold print and digital advertising for company's niche-marketing publications
  • Main focus was selling booth space and sponsorship packages to prospects for company's Expo events
  • Prospect, cold call, and generated new leads to open new accounts
  • Maintained existing accounts
  • Cross-selling of event and ad sales to participating vendors, and prospective businesses.
  • Met monthly and quarterly goals increased revenue by 35% per quarter.
  • Generated emails and correspondences
  • Worked expo events and provide client services pre and post -event.

Trinity Services Group
Lancaster, PA

Kitchen Food Supervisor (part -time)
05.2016 - 08.2016

Job overview

  • Organized efficient meal service to handle as many as approximately 1500+ diners over breakfast and lunch services.
  • Evaluated inmate kitchen staff performance and motivated improvements with encouragement, retraining and respect.
  • Reviewed and approved employee schedules and timesheets.
  • Set schedules for 20-25 inmate staff by planning and designating shifts and hours.
  • Controlled labor costs with good planning, scheduling and delegating abilities.
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Directed work of cooks, food handlers and dishwashers to maintain efficient operations.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Oversaw training of more than 20 inmates.

Combined Insurance
Lancaster, PA

Insurance Producer
11.2011 - 02.2015

Job overview

  • Licensed Insurance Agent providing lines in Life, Accident, and Health Insurance
  • Market individual and family health and life insurance products
  • Marketed company's Work-site Marketing program.
  • Provided detailed information about company insurance products.
  • Provided information on features, policies and relative advantages to promote insurance packages.
  • Set up policies and completed all documentation.
  • Worked in high-volume, competitive sales environment.
  • Met with individuals, families, and employer clients to discuss needs.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
  • Maintained high standards of customer service by building relationships with clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Sold health, life, annuities and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Obtained underwriting approval by completing application for coverage.

United American Insurance
Lancaster, PA

Insurance Producer/Recruiter
06.2008 - 09.2011

Job overview

  • Provided detailed information about company insurance products.
  • Provided information on features, policies and relative advantages to promote insurance packages.
  • Set up policies and completed all documentation.
  • Worked in high-volume, competitive sales environment.
  • Recruited active licensed agents
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Obtained underwriting approval by completing application for coverage.
  • Sold health, life, accident and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

Family First Mortgage
Melbourne, FL

Mortgage Loan Consultant
05.2003 - 04.2006

Job overview

  • Explained different types of loans pertaining to client situations.
  • Worked with underwriters to fix application problems and resolve issues.
  • Reviewed loan files and updated to match current standards.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Compiled closing packages for drafting and presentation accuracy.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

Cornerstone America
Melbourne, FL

Insurance Producer
09.2003 - 11.2004

Job overview

  • Independent Agent and represented lines of Insurance for Midland Western Life, Cornerstone and other companies
  • Cold called and networked with cold and warm market prospects to generate leads and sales with small businesses and individuals and families.
  • Provided information on features, policies and relative advantages to promote insurance packages.
  • Provided detailed information about company insurance products.
  • Set up policies and completed all documentation.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
  • Adhered to all regulations for insurance sales.
  • Worked in high-volume, competitive sales environment.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.

American Express Financial Advisors Inc.
Lancaster, PA

Investment Advisor- Trainee
01.2000 - 05.2000

Job overview

  • Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions.
  • Researched companies and prepared presentations for management and prospective buyers.
  • Gathered data and built financial models around key metrics.
  • Contacted potential clients to pursue sales and gather funds.
  • Expanded customer base through community outreach and strategic business partnerships.
  • Conducted research, gathered information from multiple sources and presented results.

Coldwell Banker Residential Real Estate LLC
Lancaster, PA

Receptionist (part-time)
09.1996 - 09.1997

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Assistant to realtors while studying for Real Estate License through Lancaster County Association of Realtors and achieving my Certificate.

Gaines Berland Brokerage Firm
Syosset, NY

Investment Representative Training Program
10.1995 - 02.1996

Job overview

  • Was accepted into Investment Representative Training Program while five months pregnant with first child.
  • Studied for New York State Insurance License, as well as Series 7 and 63 Securities Licenses, while cold calling over 1000 leads per day prospecting high net-worth individuals for two principal brokers of firm.
  • Contacted potential clients to pursue sales and gather funds.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Maintained excellent attendance record, consistently arriving to work on time

Irene Cohen Personnel
New York, NY

Recruiter
03.1992 - 10.1994

Job overview

  • Recruited for mid-size staffing agency in Midtown Manhattan.
  • Opened new corporate accounts and maintained company in-house accounts providing consultative services in the hiring of qualified talent.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Maintained filing system of current, prospective and future positions.
  • Verified applicant references and employment details.
  • Negotiated fees and contracts for services rendered.
  • Improved organizational filing and follow-up systems for confidential employee records, resulting in improved accessibility and efficiency.

Penthouse Personnel
New York, NY

Recruiter/Account Manager
09.1989 - 10.1991

Job overview

  • Recruited for exempt and non-exempt positions for Mid-town Manhattan staffing agency,
  • Secured high-value accounts to fill opening positions within their institutions through consultative selling, effective customer solutions and promoting compelling marketing opportunities.
  • Built and strengthened long-lasting client relationships based on negotiated price quotes and contractual services, and attention to detail in providing quality client services.
  • Oversaw new business development and customer servicing, with both client accounts, and prospective job-seeking talent.
  • Administered skill assessment tests to prospective talent to determine their skill sets to market to potential accounts.
  • Other responsibilities required finding the right candidate to fill open positions for various accounts that serviced the job market for New York City and parts of New Jersey.
  • Liaised between client accounts and various departments, and prospective qualified candidates.
  • Contributed to annual revenue goals by acquiring new business accounts and qualified talent to fill in open or newly created positions, based on the high quality consultative services provided.
  • Informed talent on new job alerts and updated account information to maintain and provide high standards of client service.

Education

Pennsylvania State University/Behrend College
Erie, PA

Some College (No Degree) from Mass Communications

University Overview

Elizabethtown College
Elizabethtown, PA

Some College (No Degree) from Public Speaking

University Overview

Skills

  • Microsoft Office (10 years)
  • Analytical and Logical Thinking
  • Purchase Agreement Writing
  • Account Management
  • Business Development
  • Loan Officer Experience
  • Recruiting Clients
  • Negotiation Management
  • Contract Preparation
  • Buyer and Seller Representation
  • Sales Pipeline Management
  • Articulate and Persuasive
  • Adaptability and Flexibility

Certification

Small Business and Entrepreneurship Training November 2007 to Present Graduate of Lancaster ASSET Small Business and Entrepreneurial Development and Training program. Received Certificate of Completion.

  • Licensed Real Estate - Pennsylvania 2019-present
  • Licensed Insurance - Pennsylvania & Florida 2000-2020
  • Certified AML - 2018

Additional Information

Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Affiliations

Affiliations

National Association of Realtors

Languages

Spanish
Limited Working

Timeline

Real Estate Agent
Exp Realty
07.2021 - 04.2022
Real Estate Agent
Keller Williams Elite
05.2019 - 04.2021
Account Representative/Event Sales
Online Publishers, Inc
09.2016 - 04.2017
Kitchen Food Supervisor (part -time)
Trinity Services Group
05.2016 - 08.2016
Insurance Producer
Combined Insurance
11.2011 - 02.2015
Insurance Producer/Recruiter
United American Insurance
06.2008 - 09.2011
Insurance Producer
Cornerstone America
09.2003 - 11.2004
Mortgage Loan Consultant
Family First Mortgage
05.2003 - 04.2006
Investment Advisor- Trainee
American Express Financial Advisors Inc.
01.2000 - 05.2000
Receptionist (part-time)
Coldwell Banker Residential Real Estate LLC
09.1996 - 09.1997
Investment Representative Training Program
Gaines Berland Brokerage Firm
10.1995 - 02.1996
Recruiter
Irene Cohen Personnel
03.1992 - 10.1994
Recruiter/Account Manager
Penthouse Personnel
09.1989 - 10.1991
Pennsylvania State University/Behrend College
Some College (No Degree) from Mass Communications
Elizabethtown College
Some College (No Degree) from Public Speaking

Modeling, theatre, artist management. Am fluent in Spanish.t

Modeling, theatre, artist management. Am fluent in Spanish.t

Appeared on cover, table of contents, and six-page centerfold spread of Black Elegance Magazine May 1996 edition. One of the magazines most successful and popular selling edition.

1994-1996 I worked independently as an Artist Manager where I wrote bios, booked singers and musicians at bars and clubs throughout Manhattan. I provided legal attorney, photographers, and studio time for two artists that I managed at the time.

I have always been involved in theatre since high school and had a few performances in Lancaster, PA.

Modeling, theatre, artist management. Am fluent in Spanish.t

Modeling, theatre, artist management. Am fluent in Spanish.t

Appeared on cover, table of contents, and six-page centerfold spread of Black Elegance Magazine May 1996 edition. One of the magazines most successful and popular selling edition.

1994-1996 I worked independently as an Artist Manager where I wrote bios, booked singers and musicians at bars and clubs throughout Manhattan. I provided legal attorney, photographers, and studio time for two artists that I managed at the time.

I have always been involved in theatre since high school and had a few performances in Lancaster, PA.

Modeling, theatre, artist management. Am fluent in Spanish.t

Modeling, theatre, artist management. Am fluent in Spanish.t

Appeared on cover, table of contents, and six-page centerfold spread of Black Elegance Magazine May 1996 edition. One of the magazines most successful and popular selling edition.

1994-1996 I worked independently as an Artist Manager where I wrote bios, booked singers and musicians at bars and clubs throughout Manhattan. I provided legal attorney, photographers, and studio time for two artists that I managed at the time.

I have always been involved in theatre since high school and had a few performances in Lancaster, PA.

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Itan Cooke