Itati Salazar
Belmont,CA
Summary
Organized and dedicated Administrative Assistant committed to delivering exceptional customer service in fast-paced environments. Strong decision-making skills enable effective management of multiple tasks and adaptability to new situations and challenges. Eager to pursue opportunities supporting the team and contributing to achieving company goals through added responsibilities.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Mathnasium
03.2023 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail
- Maintained excellent customer relationships by resolving customer concerns
- Managed filing, entered data, and completed other clerical tasks
- Assisted coworkers and staff members with particular tasks on a daily basis
- Provide support for daily operations
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in onboarding new employees and providing training materials to ensure a smooth integration into the team.
- Maintained inventory of office supplies and placed orders.
Barista
Peets Coffee and Tea
05.2020 - 02.2023
- Interacted with customers during hectic periods to promote a positive environment
- Expanded knowledge of coffee styles and varieties
- Controlled line and crowd with quick and efficient service
- Created a wide variety of drinks with consistent positive customer satisfaction scores
- Elevating customer loyalty by using strong communication abilities to resolve customer problems
- Trained new team members with positive reinforcement and respectful coaching
Cashier/Server
Bonchon Chicken
01.2016 - 04.2022
- Operated a cash register for cash and credit card transactions with accuracy levels
- Answered questions about store policies and addressed customer concerns
- Worked flexible schedule and extra shifts in order to meet business needs
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Education
Bachelor of Science - Business Management
San Francisco State University
San Francisco, CA05.2022
Skills
- Organizational Skills
- Written and Verbal Communication
- Problem Solving
- Customer Service
- Time Management
- Computer skills
- Scheduling and calendar management
- Customer relations
Timeline
Administrative Assistant
Mathnasium
03.2023 - Current
Barista
Peets Coffee and Tea
05.2020 - 02.2023
Cashier/Server
Bonchon Chicken
01.2016 - 04.2022
Bachelor of Science - Business Management
San Francisco State University
Similar Profiles
Ghassan ElzobierGhassan Elzobier
Maths Instructor at MathnasiumMaths Instructor at Mathnasium
Mason MenchacaMason Menchaca
Math Instructor at MathnasiumMath Instructor at Mathnasium
Huy DuongHuy Duong
Instructor at MathnasiumInstructor at Mathnasium