Summary
Overview
Work History
Education
Skills
Aspirations
Timeline
Generic

ITeisha Gill

Sacramento,CA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

8
8
years of professional experience

Work History

Team Memeber

Burger King
04.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Customer Service Representative

Faneuil
11.2020 - Current
  • Handle [how many] inbound calls per week, answering customer inquiries and resolving issues
  • Respond to customer inquiries quickly via phone
  • Assist Customer's with navigating their online accounts
  • Set up applications regarding health care
  • Breakdown information regarding health care company choices.

Direct Support Professional

Strategies To Empower People
05.2017 - 09.2018
  • Cooking
  • Cleaning
  • Help with hygienic tasks
  • Support & give guidance with everyday decisions
  • Assist with medical needs.

Customer Service Representative

Advanced Call Center Technologies, LLC
11.2016 - 05.2017
  • Answer calls
  • Provide customers with information based on questions
  • Solve problems created over bills and/or account info
  • Set up new services customer retention.

Education

High School Diploma -

Florin High School
Sacramento, CA
06.2013

Skills

  • Customer service
  • Call center
  • Customer care
  • Microsoft office
  • CSR
  • Direct care
  • Direct support
  • Teamwork and Collaboration
  • Positive Attitude
  • Problem-Solving
  • Attention to Detail

Aspirations

  • To build a long term career with opportunities for growth.
  • To enhance my skills in a stable workplace.
  • To solve problems in a creative & effectgive manner in challenging positions.
  • To obtain employment with a company that offers positive atmosphere.
  • To learn & implement new skills.
  • To gain employment that will inspire me to push further To bring my strong sense of dedication, motivation, & responsibilty to my workplace

Timeline

Team Memeber

Burger King
04.2024 - Current

Customer Service Representative

Faneuil
11.2020 - Current

Direct Support Professional

Strategies To Empower People
05.2017 - 09.2018

Customer Service Representative

Advanced Call Center Technologies, LLC
11.2016 - 05.2017

High School Diploma -

Florin High School

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ITeisha Gill