ITIONNA WILSON
Cheraw,USA
Summary
Driven and results-oriented professional with a strong work ethic and a proven ability to contribute to both individual and team success. Eager to apply a diverse skill set to enhance business performance, adapt quickly to new processes, and support organizational goals. Committed to continuous growth, operational efficiency, and delivering high-value service to meet evolving company needs.
Overview
5
5
years of professional experience
Work History
Petroleum Supply Specialist
Georgia Petroleum Supply Specialists
Fort Stewart, GA
09.2021 - Current
- Highly disciplined and detail-oriented Petroleum Supply Specialist with comprehensive experience in fuel distribution, storage, and inventory management. Proven ability to operate and maintain fuel systems and equipment in both tactical and operational environments. Skilled in ensuring safe handling and transportation of petroleum products, maintaining compliance with safety and environmental regulations. Adept at working under pressure, supporting mission-critical operations, and collaborating with cross-functional teams to meet logistical demands efficiently. Committed to operational excellence, accountability, and continuous professional development.
- Collaborated effectively with team members to ensure timely and accurate task completion
- Demonstrated strong multitasking abilities while maintaining adaptability in dynamic work environments
- Engaged in continuous training and professional development to enhance job performance and skill set
Customer Service Representative
Verizon
San Francisco, CA
01.2024 - 07.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Walmart
Cheraw, SC
01.2021 - 05.2021
- Friendly and detail-oriented Walmart Cashier with experience efficiently processing transactions, handling payments, and assisting customers in a fast-paced retail environment. Skilled in providing excellent customer service, maintaining accurate cash handling, and ensuring a clean, organized checkout area to enhance the shopping experience.
- Operated cash register and efficiently processed customer transactions, including payments, returns, and exchanges.
- Handled cash, credit, and check payments with accuracy and attention to detail.
- Delivered excellent customer service by greeting shoppers, answering questions, and providing assistance as needed.
- Maintained a clean and organized checkout area by routinely cleaning counters, shelves, and windows.
Education
Associate - Health Science
American Military University
Charles Town, West VirginiaHigh School Diploma - undefined
Cheraw High
Cheraw, SC06.2021
Skills
- Cultural Competency
- Proficient in Google Drive and Cloud-Based Collaboration Tools
- Fundamental Mathematical Skills
- Professional Telephone Communication Skills
Timeline
Customer Service Representative
Verizon
01.2024 - 07.2025
Petroleum Supply Specialist
Georgia Petroleum Supply Specialists
09.2021 - Current
Cashier
Walmart
01.2021 - 05.2021
Associate - Health Science
American Military University
High School Diploma - undefined
Cheraw High