Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Itsi A Negrete Contreras

Gilbert,Arizona (AZ)

Summary

Hardworking customer service employee bringing 10+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Successful at increasing return customer base and product sales to maximize salon revenue.

Overview

14
14
years of professional experience

Work History

Hairdresser

Self-Employeed
Morelia, Michoacan
01.2009 - 10.2019
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health

Secretary

AGL Consultores
Morelia, Michoacan
06.2015 - 09.2019
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data

Customer Service

Fiesta Movil
Morelia, Michoacan
06.2005 - 11.2008
  • Worked with children
  • Helped setting up and cleaning up children's birthday parties
  • Created and took part in games and activities

Education

High School Diploma -

Instituto Antonio De Mendoza
Morelia, Michoacan
06.1998

Skills

  • Customer consultation
  • Product expertise
  • Customer buying habits
  • Inventory control
  • Relationship building and management
  • Creative reasoning

Additional Information

Difficulty understanding and speaking English. Fluent Spanish speaker. Moved to Arizona from Michoacan, Mexico.

Timeline

Secretary

AGL Consultores
06.2015 - 09.2019

Hairdresser

Self-Employeed
01.2009 - 10.2019

Customer Service

Fiesta Movil
06.2005 - 11.2008

High School Diploma -

Instituto Antonio De Mendoza